Service Request #25576¶
Adding Vicon V942D up cameras to NICE¶
| Status: | FBOP Assigned |
| Priority: | P3(Next Day) |
| Type: | Service Contract |
| Assigned To: | Jeff Cranor, Jeff McKenzie, Justin Houston |
Additional Information & Custom Fields:¶
Detailed Description:¶
Assisting in network troubleshooting and up programming of the up cameras to add them into NICE.¶
Serial Number 43144901¶
Customer Name Federal Bureau of Prisons¶
EFTA00127554¶
| Site Name | MCC New York |
|---|---|
| Product Type | VISION NET 3.1 UP1 |
| Contact Name | Jeff Mckenzie |
Problem Description Trying to add the V942D-W312MIR to NICE Vision through Sitebuilder with the ONVIF option. We can ping the cameras, but says “Failed to Retrieve Device Data”. Customer wants to work on this Monday.¶
Schedule¶
| When | Assigned To | Comment |
| Sep 20, 2019, 8-11am | Jeff Cranor, Justin Houston, Jeff McKenzie |
Equipment - No Equipment¶
No Comments¶
Details - No Detail Items¶
EFTA00127555¶