Service Request #25576¶
Adding Vicon V942D up cameras to NICE¶
| Status: | FBOP Assigned |
| Priority: | P3(Next Day) |
| Type: | Service Contract |
| Assigned To: | Jeff Cranor, Jeff McKenzie, Justin Houston |
Additional Information & Custom Fields:¶
Detailed Description:¶
Assisting in network troubleshooting and up programming of the up cameras to add them into NICE.¶
Serial Number 43144901¶
Customer Name Federal Bureau of Prisons¶
EFTA00117604¶
Site Name MCC New York Product Type VISION NET 3.1 UP1 Contact Name Jeff Mckenzie Contact Phone 240-454-1777 Email Address¶
Problem Description Trying to add the V942D-W312MIR to NICE Vision through Sitebuilder with the ONVIF option. We can ping the cameras, but says “Failed to Retrieve Device Data”. Customer wants to work on this Monday.¶
Schedule¶
| When | Assigned To | Comment |
| Sep 20, 2019, 8-11am | Jeff Cranor, Justin Houston, Jeff McKenzie |
Equipment - No Equipment¶
No Comments¶
Details - No Detail Items¶
EFTA00117605¶