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Record

Draft: efta02287218

To:
From:
Sent:
Subject:
Amex Centurian Travel[
]
Lesley Groff
Thur 5/23/2019 5:
•
(Need hotel & train ticket!)
Re: Change ticke
16MAY19
super! thanks
On May 23, 2019, at 12:47 PM, Natalia Molotkova
wrote:
Ticket issued, see attachment.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
text File Attachment
Attachment 3.html, 1219777 bytE
Sorry, there is a ticketing fee as well, total $334.95. And I need her phone number, please.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
text File Attachment
Attachment 2.html, 1216063 bytE
Remind me CID.
Sun. 2 Jun. 19 02:01 PM LONDON ST-PANCRAS
05:17 PM PARIS NORD
$327.00
Product Conditions
From LONDON ST-PANCRAS to PARIS NORD
Eurostar 9030 - Reservation included
1 x Standard Premier Leisure

Isolated Window, Coach 001, Seat 075

Refunds/exchanges are subject to a 7% administrative fee in addition to the following conditions. Refunds: Non refundable.

Exchanges: If ticket not used, exchangeable before train departure date for a fixed fee of 50 EUR per segme the next available fare in the same or higher class of service, and no refund if price decreases. Thereafter, ni Refunds/Exchanges when applicable, are performed by the issuing office, and exchanges can also be done

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

text File Attachment Attachment 1.html, 1209702 byte

1st class - $327, Premier - $365.00

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

lets do 2:01pm can I have price of premium economy and biz? (or is it first?)

On May 23, 2019, at 11:49 AM, Natalia Molotkova <> wrote:
Trains are:
At 2:01pm or 3:31pm, which one? What class?
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
OK, working on train.

EFTA_R1_01114762 EFTA02287219

. researching her to stay with a friend instead
for the moment we will not book this hotel for
train ticket next! :)
On May 23, 2019, at 10:11 AM, Natalia Molotkova ce
Hotel:Your response is required to complete this reservation. Prices and availability are subject to d
INTERCONTINENTAL LONDON PARK
ONE HAMILTON PLACE PARK LANE
LONDON GB W1J 7QY
CLASSIC ROOM
429.00
"
439.00
EFF 30MAY - 31MAY
EFF 31MAY - 02JUN
• Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply
SUPERIOR ROOM
•* 469.00
499.00
EFF 30MAY - 01JUN
EFF 01JUN - 02JUN
• Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply
DELUXE ROOM
•* 519.00
529.00
EFF 30MAY - 31MAY
EFF 31MAY - 01JUN
565.00EFF 01JUN - 02JUN
• Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply
EXECUTIVE ROOM
"
549.00
EFF 30MAY - 31MAY
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
great. thanks
On May 23, 2019, at 9:40 AM, Natalia Molotkova <
>
OK, working on train and hotel next.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
Great! Please issue ticket as stated below. thanks
On May 23, 2019, at 9:36 AM, Natalia Molotkova <
Let's start with air first:
Your response is required to complete this reservation. Prices and avail:
• Total air reservation, including taxes and fees: $0.00 (exchange with r
• Ticket is refundable, changes are subject to difference in fare.
• Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
good to know
hoping you feel good as new asap!
Morning, thank you, I am OK.
Working on exchange.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Morning. Hope you are feeling ok.!! We need to chang EI
icket to London
the intercontinental hotel in London May 30-June 2. The
s a train ticket
FLIGHTSF HOTEL
RECORD LOCATOR: I=

EFTA_R1_01114765 EFTA02287222

DO NOT REPLY TO THIS EMAIL. Thi
cannot accept incoming messages. If
Service at
If airline tickets are purchased for this
Airline Baggage Fee/Rules may apply
https //myamextravel com/baqqaqe
Other Information
• CITIZENS OF
MUST CAR
Paris to Osaka
FLIGHT AF 292
DEPARTING
Thu, May 16 2019, 01:55 PM
Paris
Charles De Gaulle (COG)
ARRIVING
Fri, May 17 2019, 08:45 AM
Osaka
Kansai International (KIX)

Air France

09orated By Air France

Non-stop Duratlon:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019. 05:20 PM London London Heathrow (LHR)

EFTA_R1_01114767 EFTA02287224

British Airways

Operated By Stylish Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Termlnal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways

TRAY

![](_page_7_Picture_8.jpeg)

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE O ASSIST HOTLINE

When you travel more than 100 miles }

EFTA_R1_01114768 EFTA02287225

legal, financial or other select emergen including medical and legal referrals. P more. Card Members may be responsil service providers.

toll-free)
Manage

View and manage your Trip by logging

Entry and Exit Information for Travel

American Express recommends that yc review www.Visacentral.com for the me requirements for your travel destinatior Express cannot guarantee the accuracy expressly disclaims any liability for any contained on that site.

You may receive customer service emE receive email marketing offers from Arr mail practices, please review the Amer at www.americanexpress.comrprivacy

See attached itinerary PDF or link for ft

PDF itinerary attachment:

If you are unable to view the PDF attac Reader. Refer to website below to dowi

http://www.adobe.comroroductsracrobE

Thank you for choosing American Expr pleasant trip.

Please be advised that certain mandate

EFTA_R1_01114769 EFTA02287226

not limited to. daily resort or facility fee payable to the hotel operator at check-c inquire with the hotel before your trip re such charges.

Liability Statement. American Express and its parent. subsidiaries, affiliates al act as an agent for travel suppliers and shall not be liable for any loss, injury, e property resulting, directly or indirectly, suppliers. including but not limited to di services, cessation of operations, accic changes in fares, itineraries or schedul' earthquakes, floods. climatic aberratior unrest. strikes. riots, theft, disease. acc internet, telecommunications lines or ft systems, or any other cause beyond th

Intermediary Disclosure. Amex assists making arrangements that meet your it factors in identifying travel suppliers to itineraries. In this role, we are acting a≤ fiduciary. We want you to be aware tha as well as incentives for reaching sales time may also provide incentives to ow may also provide compensation to us f services that we perform for them, suct marketing channels. participating in ritz technology initiatives. In addition. we re when customers use the American Exp products to pay for supplier products a enter into other business relationships including levels and types of compensz subject to change. In identifying suppfiE may consider a number of factors. inch preferences. The relationships we haw suppliers we identify and the itineraries

California State Seller of Travel Registr State Seller of Travel Registration Nurr Registered Iowa Travel Agency.

EFTA_R1_01114770 EFTA02287227

.,ao, Stat.olo-r- I
t the Co our ." r1 Caro
To learn more about o•mall security or repOrt a suspicious email. please visit us at
nr.
O 2015 American Express. All lights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American E:
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or
and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authori
purposes.
Let's start with air first:
Your response is required to complete this reservation. Prices and availability
• Total air reservation, including taxes and fees: $0.00 (exchange with refund
• Ticket is refundable, changes are subject to difference in fare.
• Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova

1110110 Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to dep intercontinental hotel in London May 30-June 2. Then she nee s a train ticket from Lond

FLIGHTS 1 HOTELSI CAF

RECORD LOCATOR:

EFTA_R1_01114772 EFTA02287229

YOUR

DO NOT REPLY TO THIS EMAIL. This mes cannot accept incoming messages. If you hi Service at 1.877-877-0987.

If airline tickets are purchased for this itinera Airline Baggage Fee/Rules may apply and c. https://myamextravel com/baggage

Other Information

• CITIZENS OF FRANCE MUST CARRY A

Paris to Osaka

FLIGHT AF 292

DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

EFTA_R1_01114773 EFTA02287230

Air France

Oivrated By Air Franco

Non-stop Duration:11 Hrs 50 Mins Departure Termlnal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019. 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019. 05:20 PM London London Heathrow (LHR)

British Airways

Ovorauxt By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways:

TRAVELL

![](_page_14_Picture_8.jpeg)

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOt ASSIST HOTLINE

When you travel more than 100 miles from h•

EFTA_R1_01114775 EFTA02287232

legal, financial or other select emergency coc including medical and legal referrals, PP# XX more. Card Members may be responsible for service providers.

Manage Your

View and manage your Trip by logging onto

Entry and Exit Information for Travel

American Express recommends that you peri review www.Visacentral corn for the most up requirements for your travel destination. Due Express cannot guarantee the accuracy of thi expressly disclaims any liability for any inacc contained on that site.

You may receive customer service emails evi receive email marketing offers from Americar mail practices, please review the American E at www.americanexpress.com/privacv

See attached itinerary PDF or link for full tern

PDF itinerary attachment:

If you are unable to view the PDF attachment Reader. Refer to website below to download

http //www adobe comtproducts/acrobat/read

Thank you for choosing American Express CI pleasant trip.

Please be advised that certain mandatory hot

not limited to, daily resort or facility fees, ma) payable to the hotel operator at check-out fro inquire with the hotel before your trip regardir such charges.

Liability Statement. American Express Trave and its parent, subsidiaries, affiliates and rep act as an agent for travel suppliers and you u shall not be liable for any loss, injury, expens property resulting, directly or indirectly. from suppliers. including but not limited to delays. services. cessation of operations. accidents c changes in fares. itineraries or schedules: or earthquakes, floods, climatic aberrations. act unrest. strikes, riots. theft, disease, accidents Internet, telecommunications lines or facilitiet. systems. or any other cause beyond the cont

Intermediary Disclosure. Amex assists you in making arrangements that meet your individt. factors in identifying travel suppliers to you al itineraries. In this role, we are acting as an in fiduciary. We want you to be aware that certa as well as incentives for reaching sales targe' time may also provide incentives to our trave may also provide compensation to us for vari services that we perform for them. such as gi marketing channels. participating in marketin technology initiatives. In addition. we receive when customers use the American Express C products to pay for supplier products and ser enter into other business relationships with s including levels and types of compensation a subject to change. In identifying suppliers an( may consider a number of factors. including ! preferences. The relationships we have with suppliers we identify and the itineraries we re

California State Seller of Travel Registration I State Seller of Travel Registration Number: U Registered Iowa Travel Agency.

![](_page_17_Picture_0.jpeg)

To learn more about e-mail security or report a suspicious e-mail, please visit us at .: -'cncrinelPreSc 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express ant or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by t American Express. You are responsible for any purchases, shipping charges andror fees you authorize. We reserve tho right k

OK, working on train and hotel next.

Regards,

Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below. thanks

On May 23, 2019, at 9:36 AM, Natalia Molotkova < > %et

Let's start with air first:

Your response is required to complete this reservation. Prices and availability

• Total air reservation, including taxes and fees: $0.00 (exchange with refund

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 2Sm Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to der the intercontinental hotel in London May 30-June 2. Theni,ds a train ticket from L

FLIGHTS' HOTELS' CARS

EFTA_R1_01114779 EFTA02287236

RECORD LOCATOR:
YOUR 1
DO NOT REPLY TO THIS EMAIL. This mess:
cannot accept incoming messages. If you hav
Service r
If airline tickets are purchased for this itinerary
Airline Baggage Fee/Rules may apply and car
https://mvamextravel.com/basoacie
Other Information
• CITIZENS OF=AUST
CARRY A V.
Paris to Osaka
FLIGHT AF 292

DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-slog Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200I200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways:

TRAVELLE

EFTA_R1_01114782 EFTA02287239

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUF ASSIST HOTLINE

When you travel more than 100 miles from hor legal. financial or other select emergency coorc including medical and legal referrals. PP# XXX more. Card Members may be responsible for tt service providers.

Manage Your T

(d

View and manage your Trip by logging onto Ar

Entry and Exit Information for Travel

American Express recommends that you perioc review vAvw.Visacentral.com for the most up tc requirements for your travel destination. Due tc Express cannot guarantee the accuracy of the expressly disclaims any liability for any inaccur contained on that site.

You may receive customer service emails ever

EFTA_R1_0 1114783 EFTA02287240

receive email marketing offers from American I mail practices. please review the American Exc at www americanexpress com/privacy

See attached itinerary PDF or link for full terms

PDF itinerary attachment:

If you are unable to view the PDF attachment. Reader. Refer to website below to download ar

http //www adobe com/productsfacrobat/readst

Thank you for choosing American Express Cer pleasant trip.

Please be advised that certain mandatory hate: not limited to. daily resort or facility fees. may t payable to the hotel operator at check-out from inquire with the hotel before your trip regarding such charges.

Liability Statement. American Express Travel f and its parent, subsidiaries. affiliates and repre act as an agent for travel suppliers and you and shall not be liable for any loss, injury. expense property resulting. directly or indirectly. from (1 suppliers. including but not limited to delays, oi services. cessation of operations, accidents or changes in fares, itineraries or schedules: or (2 earthquakes. floods, climatic aberrations, acts unrest, strikes, riots. theft, disease. accidents c internet. telecommunications lines or facilities. systems, or any other cause beyond the contro

Intermediary Disclosure. Amex assists you in fi making arrangements that meet your individua factors in identifying travel suppliers to you anc itineraries. In this role. we are acting as an indc fiduciary. We want you to be aware that certair as well as incentives for reaching sales targets time may also provide incentives to our travel c may also provide compensation to us for vario, services that we perform for them. such as gra marketing channels. participating in marketing technology initiatives. In addition, we receive ci

when customers use the American Express Ca products to pay for supplier products and servii enter into other business relationships with sul including levels and types of compensation anc subject to change. In identifying suppliers and may consider a number of factors, including su preferences. The relationships we have with st suppliers we identify and the itineraries we recc

California State Seller of Travel Registration Ni State Seller of Travel Registration Number UB Registered Iowa Travel Agency.

![](_page_24_Picture_2.jpeg)

To loam more about e-mail security or report a suspicious e-mail. please visit us at r•tanerpress coni'phishing. 0 2015 American Express. All nghts reserved

Amencan Express uses 3rd party concierge service providers who are not authorized to act on behalf of Amencan Express an< responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products r and not against Amencan Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We re purposes

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are st:

• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova n ri•n i•n hi M n r

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on I intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to P

FLIGHTS' HOTELS I CARSI (
RECORD LOCATOR:
YOUR TF
DO NOT REPLY TO THIS EMAIL. This messag
cannot accept incoming messages. If you have
Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can t
https.ilmyamextravel corn/baggage
Other Information
MUST CARRY A VAl
• CITIZENS OF
Paris to Osaka
FLIGHT AF 292

EFTA_R1_01114787 EFTA02287244

DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways:

EFTA_R1_01114789 EFTA02287246

TRAVELLER

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR • ASSIST HOTLINE

When you travel more than 100 miles from home legal. financial or other select emergency coordir including medical and legal referrals. PP# XXXX. more. Card Members may be responsible for the service providers.

Manage Your Trim

(dirt

View and manage your Trip by logging onto Arne

Entry and Exit Information for Travel

American Express recommends that you periodic review www Visacentral corn for the most up to c requirements for your travel destination. Due to f Express cannot guarantee the accuracy of the in expressly disclaims any liability for any inaccural

EFTA_R1_01114790 EFTA02287247

contained on that site.

You may receive customer service emails even is receive email marketing offers from American E. mail practices, please review the American Expr( at WVAV americanexpress.com/privacy

See attached itinerary PDF or link for full terms z

PDF itinerary attachment:

If you are unable to view the PDF attachment, er Reader. Refer to website below to download and

http f/www.adobe. com/products/acrobatireadstei

Thank you for choosing American Express Cent'. pleasant trip.

Please be advised that certain mandatory hotel-i not limited to. daily resort or facility fees, may be payable to the hotel operator at check-out from tl inquire with the hotel before your trip regarding th such charges.

Liability Statement. American Express Travel Re and its parent. subsidiaries, affiliates and repres( act as an agent for travel suppliers and you unde shall not be liable for any toss, injury, expense or property resulting. directly or indirectly, from (1)1 suppliers. including but not limited to delays. ove services. cessation of operations. accidents or fa changes in fares, itineraries or schedules; or (2) earthquakes, floods. climatic aberrations, acts of unrest. strikes. riots, theft, disease, accidents or internet, telecommunications lines or facilities. of systems. or any other cause beyond the control r

Intermediary Disclosure. Amex assists you in fin( making arrangements that meet your individual r factors in identifying travel suppliers to you and r itineraries. In this role, we are acting as an indep fiduciary. We want you to be aware that certain e as well as incentives for reaching sales targets o time may also provide incentives to our travel co

EFTA_R1_01114791 EFTA02287248

may also provide compensation to us for various services that we perform for them, such as grant marketing channels. participating in marketing pi technology initiatives. In addition, we receive cor when customers use the American Express Card products to pay for supplier products and service enter into other business relationships with supp including levels and types of compensation and subject to change. In identifying suppliers and re may consider a number of factors, including sup; preferences. The relationships we have with sup suppliers we identify and the itineraries we recoil

California State Seller of Travel Registration Nun State Seller of Travel Registration Number: UBl# Registered Iowa Travel Agency.

![](_page_31_Picture_2.jpeg)

St.)1c-ne-it I V's,t ne Ce •thr-or. To loam more about 0-mail security or report a suspicious email. please visit us at C 2015 American Express. All rights reserved •,c4n$xprOss corniphishim. American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the nght to note profile and preference data I

Hotel:

Your response is required to complete this reservation. Prices and availability are subject to change.

INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY

CLASSIC ROOM ** 429.00 439.00

EFF 30MAY - 31MAY
EFF 31MAY - 02JUN

• Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply.

SUPERIOR ROOM

** 469.00 499.00 EFF 30MAY - 01JUN EFF 01JUN - 02JUN

• Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply.

DELUXE ROOM

** 519.00EFF 30MAY - 31MAY
529.00EFF 31MAY - 01JUN
565.00EFF 01JUN - 02JUN

• Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply.

EXECUTIVE ROOM

** 549.00EFF 30MAY - 31MAY
559.00EFF 31MAY - 01JUN
619.00EFF 01JUN - 02JUN

• Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply.

Cancellation policy - 1 days prior to arrival.

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

great. thanks
-----------------
On May 23, 2019, at 9:40 AM, Natalia Molotkova
> wrote:
Regards,OK, working on train and hotel next.
Natalia (Natasha) Molotkova
enturi•n R I tionshi• Man.
er
Hours: Mon through Friday 9AM-530PM EST
Great! Please issue ticket as stated below. thanks
On May 23, 2019, at 9:36 AM, Natalia Molotkova
Let's start with air first:
Your response is required to complete this reservation. Prices and availability
• Total air reservation, including taxes and fees: $0.00 (exchange with refund
• Ticket is refundable, changes are subject to difference in fare.
• Thu, 30 May - British Airways 6 - Business - 12h 25m
Departing: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Hours: Mon through Friday 9AM-530PM EST
good to know
hoping you feel good as new asap!
Morning, thank you, I am OK.

EFTA_R1_01114794 EFTA02287251 Working on exchange.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to dep the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L

FLIGHTSI HOTELSI CARS

RECORD LOCATOR:

YOUR 1

DO NOT REPLY TO THIS EMAIL. This messy cannot accept incoming messages. If you hay Service at

If airline tickets are purchased for this itinerary

EFTA_R1_01114795 EFTA02287252

Airline Baggage Fee/Rules may apply and car httos://mvamextravetcom/baociaoe

Other Information

• CITIZENS OF FRANCE MUST CARRY A V,

Paris to Osaka

FLIGHT AF 292

DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri. May 17 2019. 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Teiminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri: May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 His 25 Mins Departure Terminal:Terminal 2

EFTA_R1_01114797 EFTA02287254

Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways.

![](_page_37_Picture_5.jpeg)

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUF ASSIST HOTLINE

When you travel more than 100 miles from hor legal, financial or other select emergency coorc including medical and legal referrals, PP# XXX more. Card Members may be responsible for tt service providers.

EFTA_R1_01114798 EFTA02287255

d

Manage Your T

View and manage your Trip by logging onto Ar

Entry and Exit Information for Travel

American Express recommends that you perioc review www.Visacentral.com for the most up tc requirements for your travel destination. Due tc Express cannot guarantee the accuracy of the expressly disclaims any liability for any inaccur contained on that site.

You may receive customer service emails ever receive email marketing offers from American f mail practices. please review the American Exc at www.americanexoress.com/privacy

See attached itinerary PDF or link for full terms

PDF itinerary attachment:

If you are unable to view the PDF attachment. Reader. Refer to website below to download ar

http.//www adobe com/products/acrobat/readst

Thank you for choosing American Express Cer pleasant trip.

Please be advised that certain mandatory hotei not limited to. daily resort or facility fees. may t payable to the hotel operator at check-out from inquire with the hotel before your trip regarding such charges.

Liability Statement. American Express Travel f and its parent, subsidiaries, affiliates and repre

act as an agent for travel suppliers and you un' shall not be liable for any loss. injury. expense property resulting, directly or indirectly, from (1 suppliers, including but not limited to delays, cx services, cessation of operations, accidents or changes in fares, itineraries or schedules: or (2 earthquakes. floods, climatic aberrations. acts unrest, strikes, riots. theft, disease. accidents c internet, telecommunications lines or facilities, systems. or any other cause beyond the contro

Intermediary Disclosure. Amex assists you in fi making arrangements that meet your individua factors in identifying travel suppliers to you anc itineraries. In this role. we are acting as an indE fiduciary. We want you to be aware that certair as well as incentives for reaching sales targets time may also provide incentives to our travel c may also provide compensation to us for varioi services that we perform for them. such as gra marketing channels. participating in marketing technology initiatives. In addition. we receive c' when customers use the American Express Ca products to pay for supplier products and servii enter into other business relationships with sui including levels and types of compensation an( subject to change. In identifying suppliers and may consider a number of factors, including su preferences. The relationships we have with st suppliers we identify and the itineraries we recc

California State Seller of Travel Registration Ni State Seller of Travel Registration Number. UB Registered Iowa Travel Agency.

' I
To learn more about C-Mall security or report a suspicious e-mail, please visit us at arroncanexpress comrphishing.
O 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express an<
responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products r
and not against American Express. You are responsible for any purchases, shipping charges and/or foes you authorize. We re
Lets start with air first:
Your response is required to complete this reservation. Prices and availability are we
• Ticket is refundable, changes are subject to difference in fare.
• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38
• Thu, 30 May - British Airways 6 - Business - 12h 25m
1)c -parting: Tokyo Narita Airport (NRT) at 12:55 pm
Arriving: London Heathrow Airport (LHR) at 5:20 pm
Please reply to this email and provide your authorization to proceed.
Regards.Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to changMINticket to London to depart on I intercontinental hotel in London May 30-June 2. Then she needs a train ticket from London to P

FLIGHTS I HOTELS I CARS I CRUIS

RECORD LOCATOR:

YOUR TRIP

DO NOT REPLY TO THIS EMAIL. This message WI

EFTA_R1_01114802 EFTA02287259

cannot accept incoming messages. If you have any
Service at
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be ac
https://mvamextravel.com/baciclacte
Other Information
RUST CARRY A VALID F
• CITIZENS OF
Paris to Osaka
FLIGHT AF 292
DEPARTING
Thu, May 16 2019, 01:55 PM
Paris
Charles De Gaulle (CDG)
ARRIVING
Fri, May 17 2019, 08:45 AM
Osaka
Kansai International (KIX)
Air France
Opotatod By Air Franco

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terrninal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

°pounce, By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways

TRAVELLER IN

![](_page_44_Picture_7.jpeg)

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIF ASSIST HOTLINE

When you travel more than 100 miles from home, yo legal, financial or other select emergency coordinatio including medical and legal referrals, PP# )000000(

more. Card Members may be responsible for the cos. service providers

Manage Your Trip

ect-d

View and manage your Trip by logging onto Amencai

Entry and Exit Information for Travel

American Express recommends that you periodically review wwwiVisacentralicom for the most up to date requirements for your travel destination. Due to frequ Express cannot guarantee the accuracy of the inform expressly disclaims any liability for any inaccurate or contained on that site.

You may receive customer service emails even if you receive email marketing offers from American Expres mail practices. please review the American Express F at www.americanexpress.com/privacy

See attached itinerary PDF or link for full terms and c

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure Reader. Refer to website below to download and inst.

http //www adobe comtproducts/acrobatireadstep htn

Thank you for choosing American Express Centurion pleasant trip.

Please be advised that certain mandatory hotel-impo not limited to. daily resort or facility fees. may be app payable to the hotel operator at check-out from the pi

inquire with the hotel before your trip regarding the e> such charges.

Liability Statement. American Express Travel Relate and its parent. subsidiaries. affiliates and representat act as an agent for travel suppliers and you understa shall not be liable for any loss, injury, expense or dar property resulting. directly or indirectly, from (1) the a suppliers, including but not limited to delays, overboc services. cessation of operations. accidents or failure changes in fares, itineraries or schedules; or (2) acts earthquakes, floods, climatic aberrations, acts of gov unrest, strikes, riots. theft. disease. accidents or failu internet. telecommunications lines or facilities, or thir systems, or any other cause beyond the control of Ar

Intermediary Disclosure. Amex assists you in finding making arrangements that meet your individual need; factors in identifying travel suppliers to you and recor itineraries. In this role, we are acting as an independE fiduciary. We want you to be aware that certain supp as well as incentives for reaching sales targets or 0th time may also provide incentives to our travel counse may also provide compensation to us for various mai services that we perform for them. such as granting t marketing channels, participating in marketing progrE technology initiatives. In addition. we receive comper when customers use the American Express Card or c products to pay for supplier products and services. Fi enter into other business relationships with suppliers including levels and types of compensation and inter subject to change. In identifying suppliers and recom may consider a number of factors. including supplier preferences. The relationships we have with supplier suppliers we identify and the itineraries we recommer

California State Seller of Travel Registration Number State Seller of Travel Registration Number: UBI#600, Registered Iowa Travel Agency.

![](_page_47_Picture_0.jpeg)

To loam more about c-mad socunty or report a suspicious e•mail. please visit us at :ternt,r ,CuPretiS COrnilthit,htna. O 2015 American Express. All nghts reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the right to note prol

OK, working on train and hotel next.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below. thanks

On May 23, 2019, at 9:36 AM, Natalia Molotkova a> wrote:

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are st:

• Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on I the intercontinental hotel in London May 30-June 2. TheniNds a train ticket from London

FUGHTSI HOTELSI CARSI CRUISE

EFTA_R1_01114809 EFTA02287266

RECORD LOCATOR:

YOUR TRIP

DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any qi Service at 1.877.877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acc https-//myamextravel comibaNage

Other Information

• CITIZENS OF FRANCE MUST CARRY A VALID PP

Paris to Osaka

FLIGHT AF 292

DEPARTING

Thu, May 16 2019, 01:55 PM

EFTA_R1_01114810 EFTA02287267

Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Term'nal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France

![](_page_50_Picture_10.jpeg)

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Myrays

Non-stop Duration:12 Hrs 25 Mins Departure Termlnal:Terminal 2 Arrival Termlnal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways:

TRAVELLER INF

![](_page_51_Picture_11.jpeg)

EFTA_R1_01114812 EFTA02287269

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? ASSIST HOTLINE

When you travel more than 100 miles from home, you legal, financial or other select emergency coordination including medical and legal referrals, PP# XXXXXXXX: more. Card Members may be responsible for the costs service providers.

(direct-dia.

Manage Your Trip

View and manage your Trip by logging onto American

Entry and Exit Information for Travel

American Express recommends that you periodically review www.Visacentral corn for the most up to date ar requirements for your travel destination. Due to frequer Express cannot guarantee the accuracy of the informal expressly disclaims any liability for any inaccurate or it contained on that site.

You may receive customer service emails even if you h receive email marketing offers from American Express. mail practices, please review the American Express Pri at www. americanexpress.comrprivacy

EFTA_R1_01114813

EFTA02287270

See attached itinerary PDF or link for full terms and co

PDF itinerary attachment

If you are unable to view the PDF attachment, ensure 5 Reader. Refer to website below to download and instal

http /Avww adobe comrproductslacrobat/readsten.html

Thank you for choosing American Express Centurion T pleasant trip.

Please be advised that certain mandatory hotel-impose not limited to. daily resort or facility fees. may be applic payable to the hotel operator at check-out from the pro inquire with the hotel before your trip regarding the exiE such charges.

Liability Statement. American Express Travel Related and its parent, subsidiaries, affiliates and representativ act as an agent for travel suppliers and you understanc shall not be liable for any loss. injury. expense or dame property resulting, directly or indirectly, from (1) the ad suppliers, including but not limited to delays. overbook' services, cessation of operations, accidents or failures changes in fares, itineraries or schedules: or (2) acts o' earthquakes. floods. climatic aberrations. acts of gover unrest. strikes, riots. theft, disease, accidents or failure internee telecommunications lines or facilities. or third systems. or any other cause beyond the control of AmE

Intermediary Disclosure. Amex assists you in finding tr making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recomr itineraries. In this role. we are acting as an independen fiduciary. We want you to be aware that certain supplie as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselc may also provide compensation to us for various mark services that we perform for them, such as granting the marketing channels. participating in marketing progrart technology initiatives. In addition, we receive compens. when customers use the American Express Card or off products to pay for supplier products and services. Fro enter into other business relationships with suppliers a including levels and types of compensation and incenti

subject to change. In identifying suppliers and recomm may consider a number of factors, including supplier a' preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommenc

California State Seller of Travel Registration Number: ' State Seller of Travel Registration Number: UBI#60046 Registered Iowa Travel Agency.

![](_page_54_Picture_2.jpeg)

Privacy Statement 14.s;

To loom more ab0ut 0-mail security or report a suspicious email, please visit us at -icemen:wen cOrniphishing.

2015 American Express. All nghts reserved

American Express uses 3rd party concierge service providers who arc not authorized to act on behalf of American Express and you ackr responsible or liable for the actions of the service provider and the only remedy for any claims relabng to services or products provided b and not against American Express. You are responsible for any purchases, shipping charges and,or fees you authorize We reserve the purposes

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are subject 1

• Total air reservation, including taxes and fees: $0.OO (exchange with refund of $38.7O).

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m

Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:2O pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova

ours: Mon through iday A 0PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3C hotel in London May 30-June 2. Then she needs a train Ice rom London to Paris departing around

FUGHTSI HOTELSI CARSI CRUI

EFTA_R1_01114816 EFTA02287273

YOUR TRIP
RECORD LOCATORDO NOT REPLY TO THIS EMAIL. This message w
cannot accept incoming messages. If you have any
Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be a
https.//myamextravel comfbaqqaqe
Other Information
• CITIZENS OF
MUST CARRY A VALID
Paris to Osaka
FLIGHT AF 292

EFTA_R1_01114817 EFTA02287274

DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (COG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Term'nal:Terminal 1

FLIGHT INFORMATION

Your Seats: 108 W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Firs 25 Mins Departure Terminal:Terminal 2 Arrival Term'nal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787.9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways.

TRAVELLER lb

EFTA_R1_01114819 EFTA02287276

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRI: ASSIST HOTLINE

When you travel more than 100 miles from home, y. legal, financial or other select emergency coordinatic including medical and legal referrals. PP# XXXXXX) more. Card Members may be responsible for the co: service providers.

direct-I

Manage Your Trip

View and manage your Trip by logging onto America

Entry and Exit Information for Travel

American Express recommends that you periodicall) review www.Visacentral.com for the most up to date requirements for your travel destination. Due to (reap Express cannot guarantee the accuracy of the inforn expressly disclaims any liability for any inaccurate o contained on that site.

You may receive customer service emails even if yo

EFTA_R1_01114820 EFTA02287277

receive email marketing offers from American Expre mail practices. please review the American Express at ww.v amencanexpress comrprivacv

See attached itinerary PDF or link for full terms and

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensur Reader. Refer to website below to download and ins

http://www.adobe comrproductsfacrobat/readstep ht.

Thank you for choosing American Express Centurior pleasant trip.

Please be advised that certain mandatory hotel-imp< not limited to, daily resort or facility fees. may be api payable to the hotel operator at check-out from the r inquire with the hotel before your trip regarding the e such charges.

Liability Statement. American Express Travel Relat< and its parent. subsidiaries, affiliates and representa act as an agent for travel suppliers and you understE shall not be liable for any loss. injury, expense or da property resulting, directly or indirectly, from (1) the suppliers. including but not limited to delays, overbo services, cessation of operations, accidents or failun changes in fares, itineraries or schedules: or (2) act: earthquakes, floods, climatic aberrations. acts of go' unrest, strikes. riots, theft, disease. accidents or faik internet, telecommunications lines or facilities. or thi systems. or any other cause beyond the control of A

Intermediary Disclosure. Amex assists you in finclinc, making arrangements that meet your individual neec factors in identifying travel suppliers to you and reco itineraries. In this role, we are acting as an independ fiduciary. We want you to be aware that certain sup( as well as incentives for reaching sales targets or otl time may also provide incentives to our travel couns may also provide compensation to us for various ma services that we perform for them, such as granting marketing channels. participating in marketing progr technology initiatives. In addition. we receive compe

when customers use the American Express Card or products to pay for supplier products and services. F enter into other business relationships with supplier including levels and types of compensation and ince subject to change. In identifying suppliers and retort may consider a number of factors. including supplier preferences. The relationships we have with supplie suppliers we identify and the itineraries we recomme

California State Seller of Travel Registration Numbe State Seller of Travel Registration Number: UBI#60C Registered Iowa Travel Agency.

![](_page_61_Picture_2.jpeg)

Pnyacy_Statement I Visit the Centurion

To learn move about email security of report a suspicious e-mail, please visit us at arnirc arexpross cornI/Ns/ling.

C 2015 American Express. AU rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service pi purchases. shipping charges andror fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

Trains are:

At 2:01pm or 3:31pm, which one? What class?

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OK, working on train.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

for the moment we will not book this hotel fora researching her to stay with a friend instead... train ticket next! :)

On May 23, 2019, at 10:11 AM, Natalia Molotkova <natalia.molotkovaacenturion.com> wrote:

Hotel:

Your response is required to complete this reservation. Prices and availability are subject to change.

INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY

CLASSIC ROOM ** 429.00 439.00

EFF 30MAY - 31MAY EFF 31MAY - 02JUN

• Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply.

SUPERIOR ROOM ** 469.00 499.00

EFF 30MAY - 01JUN EFF 01JUN - 02JUN

• Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply.

DELUXE ROOM

565.00EFF 30MAY - 31MAY
EFF 31MAY - 01JUN
EFF O1JUN - 02JUN
• Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply.
EXECUTIVE ROOM
** 549.00
559.00
619.00
EFF 30MAY - 31MAY
EFF 31MAY - 01JUN
EFF 01JUN - 02JUN
• Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply.
Cancellation policy - 1 days prior to arrival.
Please reply to this email and provide your authorization to proceed.
great. thanksHours: Mon through Friday 9AM-530PM EST
On May 23, 2019, at 9:40 AM, Natalia Molotkova
wrote:
OK, working on train and hotel next.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Great! Please issue ticket as stated below. thanks
>
On May 23, 2019, at 9:36 AM, Natalia Molotkova <
Let's start with air first:
Your response is required to complete this reservation. Prices and availability

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova

ours: on roug nay OPM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change -ticket to London to der the intercontinental hotel in London May 30-June 2. Then she needs a train ticket from L

FLIGHTS, HOTELS: CARS

EFTA_R1_01114825 EFTA02287282

RECORD LOCATOR:
YOUR 1
DO NOT REPLY TO THIS EMAIL. This mess
cannot accept incoming messages. If you hav
Service at 1-877.877-0987.
If airline tickets are purchased for this itinerary
Airline Baggage Fee/Rules may apply and car
https://mvamextravel.cornamodage
Other Information
• CITIZENS OF
MUST CARRY A V.
Paris to Osaka
FLIGHT AF 292
DEPARTING
Thu, May 16 2019, 01:55 PM

EFTA_R1_01114826 EFTA02287283

Paris Charles De Gaulle (CDG)

ARRIVING

Fri. May 17 2019, 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Termlnal:Temunal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways.

TRAVELLE

![](_page_67_Picture_11.jpeg)

EFTA_R1_01114828 EFTA02287285

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON POUF ASSIST HOTLINE

When you travel more than 100 miles from hor legal, financial or other select emergency coorc including medical and legal referrals, PP# XXX more. Card Members may be responsible for tt service providers.

Manage Your T

d

View and manage your Trip by logging onto An

Entry and Exit Information for Travel

American Express recommends that you perioc review vrivw Visacentral.com for the most up tc requirements for your travel destination. Due tc Express cannot guarantee the accuracy of the expressly disclaims any liability for any inaccur contained on that site.

You may receive customer service emails ever receive email marketing offers from American I mail practices. please review the American Exr at wwvr.americanexoress.com/privacy

EFTA_R1_01114829 EFTA02287286

See attached itinerary PDF or link for full terms

PDF itinerary attachment:

If you are unable to view the PDF attachment, Reader. Refer to website below to download ar

http thinvw adobe.com/products/acrobattreadst

Thank you for choosing American Express Cell pleasant trip.

Please be advised that certain mandatory hotel not limited to. daily resort or facility fees. may t payable to the hotel operator at check-out from inquire with the hotel before your trip regarding such charges.

Liability Statement. American Express Travel f and its parent. subsidiaries. affiliates and repre act as an agent for travel suppliers and you urn shall not be liable for any loss, injury. expense property resulting, directly or indirectly. from (1 suppliers. including but not limited to delays. oi services. cessation of operations. accidents or changes in fares, itineraries or schedules: or (2 earthquakes. floods, climatic aberrations. acts unrest, strikes, riots. theft, disease. accidents c internet. telecommunications lines or facilities. systems. or any other cause beyond the contro

Intermediary Disclosure. Amex assists you in fi making arrangements that meet your individua factors in identifying travel suppliers to you anc itineraries. In this role, we are acting as an indE fiduciary. We want you to be aware that certair as well as incentives for reaching sales targets time may also provide incentives to our travel c may also provide compensation to us for varioi services that we perform for them, such as gra marketing channels, participating in marketing technology initiatives. In addition. we receive ci when customers use the American Express Ca products to pay for supplier products and servi' enter into other business relationships with sui including levels and types of compensation an<

subject to change. In identifying suppliers and I may consider a number of factors, including su preferences. The relationships we have with st suppliers we identify and the itineraries we recc

California State Seller of Travel Registration Nt State Seller of Travel Registration Number: UB Registered Iowa Travel Agency.

![](_page_70_Picture_2.jpeg)

• Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 3.2h 25m Departing: Tokyo Narita Airport (NRT) at 12:55 pm

Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to chang cket to London to depart on I intercontinental hotel in London May 30-June 2. Then sntrain ticket from London to P

FLIGHTSI HOTELS' CARSI CRUIS

EFTA_R1_01114832 EFTA02287289

RECORD LOCATOR:
YOUR TRIP
DO NOT REPLY TO THIS EMAIL. This message we
cannot accept incoming messages. If you have any
Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be ac
https.//myamextravel com/baqqaqe
Other Information
• CITIZENS OF.
MUST CARRY A VALID F
Paris to Osaka
FLIGHT AF 292

DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Term'nal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways:

TRAVELLER IN

EFTA_R1_01114835 EFTA02287292

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP ASSIST HOTLINE

When you travel more than 100 miles from home, yo legal, financial or other select emergency coordinatio including medical and legal referrals. PP# XXXXXXX more. Card Members may be responsible for the cos' service providers.

direct-d

Manage Your Trip

View and manage your Trip by logging onto Amencai

Entry and Exit Information for Travel

American Express recommends that you periodically review www.Visacentral.com for the most up to date requirements for your travel destination. Due to frequ Express cannot guarantee the accuracy of the inform expressly disclaims any liability for any inaccurate or contained on that site.

You may receive customer service emails even if you

EFTA_R1_01114836 EFTA02287293

receive email marketing offers from Amencan Expres mail practices. please review the American Express F at www americanexpress com/privacv

See attached itinerary PDF or link for full terms and c

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure Reader. Refer to website below to download and inst.

http'//www. adobe com/productsracrobatireadstep htn

Thank you for choosing American Express Centurion pleasant trip.

Please be advised that certain mandatory hotel-impo not limited to, daily resort or facility fees. may be app payable to the hotel operator at check-out from the pi inquire with the hotel before your trip regarding the e> such charges.

Liability Statement. American Express Travel Relate and its parent. subsidiaries. affiliates and representat act as an agent for travel suppliers and you understa shall not be liable for any loss, injury. expense or dar property resulting, directly or indirectly. from (1) the a suppliers, including but not limited to delays, overboc services. cessation of operations. accidents or failure changes in fares, itineraries or schedules; or (2) acts earthquakes. floods, climatic aberrations, acts of gov unrest, strikes, riots. theft. disease. accidents or failu internet. telecommunications lines or facilities, or thir systems, or any other cause beyond the control of Ar

Intermediary Disclosure. Amex assists you in finding making arrangements that meet your individual needfactors in identifying travel suppliers to you and recor itineraries. In this role. we are acting as an independc fiduciary. We want you to be aware that certain supp as well as incentives for reaching sales targets or oth time may also provide incentives to our travel counsa may also provide compensation to us for various mai services that •we perform for them. such as granting t marketing channels, participating in marketing progrz technology initiatives. In addition. we receive comper

when customers use the American Express Card or c products to pay for supplier products and services. Fi enter into other business relationships with suppliers including levels and types of compensation and inter subject to change. In identifying suppliers and recom may consider a number of factors, including supplier preferences. The relationships we have with supplier suppliers we identify and the itineraries we recommer

California State Seller of Travel Registration Number State Seller of Travel Registration Number: UBI#600, Registered Iowa Travel Agency.

![](_page_77_Picture_2.jpeg)

• - —,ent I WO the Cent upon.

To learn more stout e-mail security or repen a suspicious email. please visit us at r .71flexpress cOm"phishng.

C 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you ackr or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service American Express. You are responsible for any purchases. shipping charges andtor fees you authorize. We reserve the right to note prof OK, working on train and hotel next.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below. thanks

On May 23, 2019, at 9:36 AM, Natalia Molotkova > wrote:

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are st

  • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38
  • Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25n2 Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkova centurion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to chang ES cket to London to depart on I the intercontinental hotel in London May 30-June 2. The s a train ticket from London

FLIGHTS' HOTELS' CARSI CRUISES

RECORD LOCATOR

YOUR TRIP C

DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any qi Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acc https://mvamextravel com/baqqaqe

![](_page_80_Figure_0.jpeg)

DEPARTING

Thu. May 16 2019. 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019. 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B

W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

EFTA_R1_01114842 EFTA02287299

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways:

TRAVELLER INF

![](_page_82_Picture_4.jpeg)

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? ASSIST HOTLINE

When you travel more than 100 miles from home, you legal, financial or other select emergency coordination including medical and legal referrals, PP# XXXXXXXX; more. Card Members may be responsible for the costs service providers.

direct-die

Manage Your I nil

EFTA_R1_01114843 EFTA02287300

View and manage your Trip by logging onto American

Entry and Exit Information for Travel

American Express recommends that you periodically review www.Visacentral com for the most up to date ar requirements for your travel destination. Due to frequer Express cannot guarantee the accuracy of the informal expressly disclaims any liability for any inaccurate or it contained on that site.

You may receive customer service emails even if you h receive email marketing offers from American Express. mail practices, please review the American Express Pri at www.amencanexpress.comrpnvacy

See attached itinerary PDF or link for full terms and co

PDF itinerary attachment

If you are unable to view the PDF attachment. ensure } Reader. Refer to website below to download and instal

http.//www adobe convoroductsracrobat/readstep html

Thank you for choosing American Express Centurion T pleasant trip.

Please be advised that certain mandatory hotel-impost not limited to, daily resort or facility fees, may be applic payable to the hotel operator at check-out from the pro inquire with the hotel before your trip regarding the exit such charges.

Liability Statement. American Express Travel Related and its parent, subsidiaries, affiliates and representativ act as an agent for travel suppliers and you understanc shall not be liable for any loss, injury, expense or darnt property resulting. directly or indirectly, from (1) the act suppliers, including but not limited to delays, overbook' services, cessation of operations, accidents or failures changes in fares. itineraries or schedules: or (2) acts o'

EFTA_R1_01114844 EFTA02287301

earthquakes, floods, climatic aberrations, acts of gover unrest. strikes, riots, theft, disease, accidents or failure internet, telecommunications lines or facilities. or third systems, or any other cause beyond the control of Am(

Intermediary Disclosure. Amex assists you in finding tr. making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recomr itineraries. In this role, we are acting as an independen fiduciary. We want you to be aware that certain supplie as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselc may also provide compensation to us for various mark services that we perform for them, such as granting the marketing channels, participating in marketing progran technology initiatives. In addition, we receive compens• when customers use the American Express Card or ott products to pay for supplier products and services. Fro enter into other business relationships with suppliers a including levels and types of compensation and incenti subject to change. In identifying suppliers and recomm may consider a number of factors, including supplier a preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommenc

California State Seller of Travel Registration Number: ' State Seller of Travel Registration Number: UBI#60046 Registered Iowa Travel Agency.

![](_page_85_Picture_0.jpeg)

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change icket to London to depart on May 3C intercontinental hotel in London May 30-June 2. Then sh train ticket from London to Paris de

FLIGHTS i HOTELSI CARSI CRUISES

RECORD LOCATOR

YOUR TRIP DE

DO NOT REPLY TO THIS EMAIL. This message was s cannot accept incoming messages. If you have any que Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acce≤ htios•//myamextravel.com/baqoacie

EFTA_R1_01114847 EFTA02287304

![](_page_87_Figure_0.jpeg)

W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

EFTA_R1_01114849 EFTA02287306

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways:

![](_page_89_Picture_3.jpeg)

TRAVELLER INFC

![](_page_89_Picture_5.jpeg)

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? C ASSIST HOTLINE

When you travel more than 100 miles from home, you hi legal, financial or other select emergency coordination ai including medical and legal referrals, PP# )OOOOOOOOO more. Card Members may be responsible for the costs c service providers.

(direct-dial

Manage Your Trip

EFTA_R1_01114850 EFTA02287307

View and manage your Trip by logging onto American Er

Entry and Exit Information for Travel

American Express recommends that you periodically review www.Visacentral.com for the most up to date and requirements for your travel destination. Due to frequent Express cannot guarantee the accuracy of the informatio expressly disclaims any liability for any inaccurate or inc• contained on that site.

You may receive customer service emails even if you ha receive email marketing offers from American Express. F mail practices. please review the American Express Priv: at mtrw.americanexpress.com/privacv

See attached itinerary PDF or link for full terms and conc

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure yo Reader. Refer to website below to download and install t

htto vw adobe comrproductsracrobatfreadstep html

Thank you for choosing American Express Centurion Tr pleasant trip.

Please be advised that certain mandatory hotel-imposed not limited to, daily resort or facility fees. may be applica payable to the hotel operator at check-out from the prop( inquire with the hotel before your trip regarding the exist( such charges.

Liability Statement. American Express Travel Related Si and its parent, subsidiaries, affiliates and representative: act as an agent for travel suppliers and you understand shall not be liable for any loss, injury, expense or damag property resulting, directly or indirectly, from (1) the acts suppliers, including but not limited to delays. overbookin! services, cessation of operations, accidents or failures of changes in fares, itineraries or schedules; or (2) acts of

earthquakes, floods, climatic aberrations, acts of govern] unrest, strikes, riots. theft. disease, accidents or failures internet. telecommunications lines or facilities, or third pr systems, or any other cause beyond the control of Amex

Intermediary Disclosure. Amex assists you in finding tra% making arrangements that meet your individual needs. V factors in identifying travel suppliers to you and recommi itineraries. In this role, we are acting as an independent I fiduciary. We want you to be aware that certain supplier: as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselor≤ may also provide compensation to us for various market services that we perform for them, such as granting then marketing channels, participating in marketing programs technology initiatives. In addition, we receive compensat when customers use the American Express Card or othe products to pay for supplier products and services. From enter into other business relationships with suppliers an' including levels and types of compensation and incentive subject to change. In identifying suppliers and recommer may consider a number of factors, including supplier avz preferences. The relationships we have with suppliers rr suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number 10 State Seller of Travel Registration Number: UBI#600469i Registered Iowa Travel Agency.

![](_page_92_Picture_0.jpeg)

Str.ersert I V,s.t me Centunon Card website

To learn more about e-mail security or report a SUSPICIOUS nand. plan visit us at prnencenexoreSs corniehishing.

O 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you acknowledge I the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against tt are responsible for any purchases. shipping charges andfor fees you authorize. We reserve tho nghl to note profile and preference data for sang&

Hotel:

Your response is required to complete this reservation. Prices and availability are subject to change.

INTERCONTINENTAL LONDON PARK ONE HAMILTON PLACE PARK LANE LONDON GB W1J 7QY

CLASSIC ROOM

•• 429.00EFF 30MAY - 31MAY
439.00EFF 31MAY - 02JUN

• Estimated total for hotel reservation: GBP1307.00. Daily resort and additional fees may apply.

SUPERIOR ROOM

•• 469.00EFF 30MAY - 01JUN
499.00EFF 01JUN - 02JUN

• Estimated total for hotel reservation: GBP1437.00. Daily resort and additional fees may apply.

DELUXE ROOM

1" 519.00EFF 30MAY - 31MAY
529.00EFF 31MAY - 01JUN
565.00EFF 01JUN - 02JUN

• Estimated total for hotel reservation: GBP1613.00. Daily resort and additional fees may apply.

EXECUTIVE ROOM

"549.00EFF 30MAY - 31MAY
559.00EFF 31MAY - 01JUN
619.00EFF 01JUN - 02JUN

• Estimated total for hotel reservation: GBP1727.00. Daily resort and additional fees may apply.

Cancellation policy - 1 days prior to arrival.

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

great. thanks

On May 23, 2019, at 9:40 AM, Natalia Molotkova <
> wrote:
OK, working on train and hotel next.
Regards,Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
Great! Please issue ticket as stated below. thanks
On May 23, 2019, at 9:36 AM, Natalia Molotkova
wrote:
Let's start with air first:
Your response is required to complete this reservation. Prices and availability are st
• Total air reservation, including taxes and fees: $O.OO (exchange with refund of $38
• Ticket is refundable, changes are subject to difference in fare.

Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Moiotkova Centurion Relationshi. Mana er

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on I the intercontinental hotel in London May 30-June 2. Then s e needs a train ticket from London

FLIGHTS! HOTELS' CARSI CRUISE

RECORD LOCATOR:

EFTA_R1_01114855 EFTA02287312

YOUR TRIP E

DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any qi Service at 1.877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acc https.//myamextrayel corn/baggage Other Information • CITIZENS OF MUST CARRY A VALID PP Paris to Osaka FLIGHT AF 292 DEPARTING

Thu. May 16 2019, 01:55 PM Paris Charles De Gaulle (COG)

ARRIVING

Fri. May 17 2019. 08.45 AM Osaka Kansa' International (KIX)

EFTA_R1_01114856 EFTA02287313

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019. 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019. 05:20 PM London London Heathrow (LHR)

EFTA_R1_01114857 EFTA02287314

British Airways

OParataci By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Termlnal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways:

TRAVELLER INF

![](_page_97_Picture_8.jpeg)

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? ASSIST HOTLINE

When you travel more than 100 miles from home, you

legal, financial or other select emergency coordination including medical and legal referrals. PP# XXXXXXXX: more. Card Members may be responsible for the costs service providers.

![](_page_98_Picture_1.jpeg)

Manage Your Trip

View and manage your Trip by logging onto American

Entry and Exit Information for Travel

American Express recommends that you periodically review www.Visacentral corn for the most up to date ar requirements for your travel destination. Due to frequer Express cannot guarantee the accuracy of the informal expressly disclaims any liability for any inaccurate or it contained on that site.

You may receive customer service emails even if you h receive email marketing offers from American Express. mail practices, please review the American Express Pri at www. amencanexpress.comfprivacy

See attached itinerary PDF or link for full terms and co

PDF itinerary attachment:

If you are unable to view the PDF attachment. ensure Reader. Refer to website below to download and instal

hitt) //www adobe com/productstacrobaUreadstep html

Thank you for choosing American Express Centurion T pleasant trip.

Please be advised that certain mandatory hotel-impose

not limited to, daily resort or facility fees. may be applic payable to the hotel operator at check-out from the pro inquire with the hotel before your trip regarding the exiE such charges.

Liability Statement. American Express Travel Related and its parent, subsidiaries. affiliates and representativ act as an agent for travel suppliers and you understanc shall not be liable for any loss. injury, expense or damn property resulting, directly or indirectly, from (1) the act suppliers. including but not limited to delays. overbook' services, cessation of operations, accidents or failures changes in fares. itineraries or schedules: or (2) acts o' earthquakes. floods, climatic aberrations. acts of gover unrest, strikes. riots, theft, disease. accidents or failure internet, telecommunications lines or facilities, or third systems, or any other cause beyond the control of Amc

Intermediary Disclosure. Amex assists you in finding tr. making arrangements that meet your individual needs. factors in identifying travel suppliers to you and recomr itineraries. In this role. we are acting as an independen fiduciary. We want you to be aware that certain supplie as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselc may also provide compensation to us for various mark services that we perform for them, such as granting the marketing channels, participating in marketing progran technology initiatives. In addition, we receive compens• when customers use the American Express Card or ott products to pay for supplier products and services. Fro enter into other business relationships with suppliers a including levels and types of compensation and incenti subject to change. In identifying suppliers and recomm may consider a number of factors. including supplier a preferences. The relationships we have with suppliers suppliers we identify and the itineraries we recommenc

California State Seller of Travel Registration Number: ' State Seller of Travel Registration Number: UBI#6004E Registered Iowa Travel Agency.

![](_page_100_Picture_0.jpeg)

I '. fns Cent,. Cart te To learn more about oinad security or repel a suspicious othiail. please visit us at -1- ph O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you ackr responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided b and not against American Express. You aro responsible for any purchases. shipping charges andror fees you authorize. We reserve the purposes.

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are subject

  • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70).
  • Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m

Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to chang ticket to London to depart on May 3C intercontinental hotel in London May 30-June 2. Then s train ticket from London to Paris de

FLIGHTS' HOTELS' CARSI CRUISES

RECORD LOCATOR:

EFTA_R1_01114862 EFTA02287319

DO NOT REPLY TO THIS EMAIL. This message was sent f cannot accept incoming messages. If you have any questior Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage FeetRules may apply and can be accessed https.//myamextravel comlbaggage

Other Information

• CITIZENS a MUST CARRY A VALID PASSPC

Paris to Osaka

FLIGHT AF 292

DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

EFTA_R1_01114863 EFTA02287320

Air France

Oporated By Air Franco

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terrninal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By Bnbsh Amvays

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terrninal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways

TRAVELLER INFORN

![](_page_104_Picture_8.jpeg)

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL ASSIST HOTLINE

When you travel more than 100 miles from home, you have

legal, financial or other select emergency coordination and ar including medical and legal referrals. PP# XXXXXXXXXXl. ca more. Card Members may be responsible for the costs charg service providers.

(direct-dial colle

Manage Your Trip

View and manage your Tnp by logging onto American Exprer

Entry and Exit Information for Travel

American Express recommends that you periodically review www. Visacentral.com for the most up to date and acc requirements for your travel destination. Due to frequent char Express cannot guarantee the accuracy of the information pn expressly disclaims any liability for any inaccurate or incomp contained on that site.

You may receive customer service emails even if you have re receive email marketing offers from American Express. For d mail practices. please review the American Express Privacy 5. at www.americanexpress.com/privacy

See attached itinerary PDF or link for full terms and conditior

POE itinerary attachment:

If you are unable to view the PDF attachment. ensure you ha Reader. Refer to website below to download and install this f.

http //www adobe comforoductsfacrobat/readstep html

Thank you for choosing American Express Centurion Travel pleasant trip.

Please be advised that certain mandatory hotel-imposed cha

EFTA_R1_01114866 EFTA02287323

not limited to, daily resort or facility fees, may be applicable t payable to the hotel operator at check-out from the property. inquire with the hotel before your trip regarding the existence such charges.

Liability Statement. American Express Travel Related Servic and its parent, subsidiaries, affiliates and representatives (co act as an agent for travel suppliers and you understand and z shall not be liable for any loss, injury, expense or damage to property resulting. directly or indirectly, from (1) the acts of o suppliers. including but not limited to delays, overbooking's. c services, cessation of operations, accidents or failures of eql. changes in fares. itineraries or schedules: or (2) acts of God. earthquakes, floods, climatic aberrations. acts of governmen• unrest. strikes. riots, theft. disease, accidents or failures relat internet, telecommunications lines or facilities, or third party I systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel si making arrangements that meet your individual needs. We cc factors in identifying travel suppliers to you and recommendii itineraries. In this role, we are acting as an independent third fiduciary. We want you to be aware that certain suppliers pay as well as incentives for reaching sales targets or other goals time may also provide incentives to our travel counselors may also provide compensation to us for various marketing z services that we perform for them, such as granting them acc marketing channels, participating in marketing programs and technology initiatives. In addition. we receive compensation f when customers use the American Express Card or other An' products to pay for supplier products and services. From timc enter into other business relationships with suppliers and the including levels and types of compensation and incentives we subject to change. In identifying suppliers and recommendinc may consider a number of factors. including supplier availabi preferences. The relationships we have with suppliers may a suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 10223' State Seller of Travel Registration Number: UBI#600469694. Registered Iowa Travel Agency.

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To learn more about email security or report a suspicious e-malt. please visit us at nr"on-cInc)prrAt. reinvph;shog. C) 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge I or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider American Express. You are responsible for any purchases. shipping charges and/or foes you authorize. We reserve the right to note proSte and tin

OK, working on train and hotel next.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Great! Please issue ticket as stated below. thanks

On May 23, 2019, at 9:36 AM, Natalia Molotkova > wrote:

Let's start with air first:

Your response is required to complete this reservation. Prices and availability are subject

• Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70).

• Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m

Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change ticket to London to depart on May 3C the intercontinental hotel in London May 30-June 2. Then s e needs a train ticket from London to Parii

FLIGHTSI HOTELS' CARSI CRUISES

EFTA_M_01114869 EFTA02287326

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DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

Air France

Operated By Air France

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 108 W Premium Economy Boeing 777-200I200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

FLIGHT BA 6

DEPARTING

Fri, May 31 2019, 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11J C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways

TRAVELLER INFORM/

EFTA_R1_01114872 EFTA02287329

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? CALL - ASSIST HOTLINE

When you travel more than 100 miles from home, you have 24 legal, financial or other select emergency coordination and ass including medical and legal referrals, passport replacement, ca more. Card Members may be responsible for the costs charge( service providers.

(direct-dial collect

Manage Your Trip

View and manage your Trip by logging onto American Express

Entry and Exit Information for Travel

American Express recommends that you periodically review www.Visacentral.com for the most up to date and accur requirements for your travel destination. Due to frequent chang Express cannot guarantee the accuracy of the information pro,. expressly disclaims any liability for any inaccurate or incomple contained on that site.

You may receive customer service emails even if you have req

receive email marketing offers from American Express. For del mail practices. please review the American Express Privacy St at www.americanexpress com/privacy

See attached itinerary PDF or link for full terms and conditions

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Reader. Refer to website below to download and install this fre

http //www adobe.com/products/acrobat/readstep html

Thank you for choosing American Express Centurion Travel SE pleasant trip.

Please be advised that certain mandatory hotel-imposed charg not limited to. daily resort or facility fees. may be applicable to payable to the hotel operator at check-out from the property. 1. inquire with the hotel before your trip regarding the existence a such charges.

Liability Statement. American Express Travel Related Services and its parent, subsidiaries, affiliates and representatives (coll€ act as an agent for travel suppliers and you understand and ag shall not be liable for any loss, injury. expense or damage to pr property resulting. directly or indirectly, from (1) the acts of om suppliers, including but not limited to delays, overbooking's, ca services, cessation of operations. accidents or failures of equip changes in fares, itineraries or schedules; or (2) acts of God, fi earthquakes. floods. climatic aberrations, acts of governmenta unrest, strikes, riots, theft. disease. accidents or failures relater internet. telecommunications lines or facilities, or third party te' systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel sup making arrangements that meet your individual needs. We cor factors in identifying travel suppliers to you and recommending itineraries. In this role, we are acting as an independent third p fiduciary. We want you to be aware that certain suppliers pay as well as incentives for reaching sales targets or other goals. time may also provide incentives to our travel counselors. Cer may also provide compensation to us for various marketing an services that we perform for them. such as granting them acce marketing channels. participating in marketing programs and s technology initiatives. In addition, we receive compensation fro

when customers use the American Express Card or other Ame products to pay for supplier products and services. From time I enter into other business relationships with suppliers and thes' including levels and types of compensation and incentives we i subject to change. In identifying suppliers and recommending i may consider a number of factors, including supplier availabilit preferences. The relationships we have with suppliers may als suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318 State Seller of Travel Registration Number: UBI#600469694. Ic Registered Iowa Travel Agency.

![](_page_114_Picture_2.jpeg)

•

To learn more about e-mail security or report a suspicious e-mail. please visit us at nn'or cInc, rss con, phishrq.

O 2015 Amencan Express. All rights reserved

Amoncan Express uses 3rd party concierge service providers who are not authonzod to act on behalf of American Express and you acknowledge • responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the servi and not against American Express. You are responsible for any purchases. shipping charges and fees you authonze. We reserve the right to no purposes

Lets start with air first:

Your response is required to complete this reservation. Prices and availability are subject to cha:

  • Total air reservation, including taxes and fees: $0.00 (exchange with refund of $38.70).
  • Ticket is refundable, changes are subject to difference in fare.

• Thu, 30 May - British Airways 6 - Business - 12h 25m

Departing: Tokyo Narita Airport (NRT) at 12:55 pm Arriving: London Heathrow Airport (LHR) at 5:20 pm

Please reply to this email and provide your authorization to proceed.

Regards, Natalia (Natasha) Molotkova

Hours: Mon through Friday 9AM-530PM EST

good to know... hoping you feel good as new asap!

Morning, thank you, I am OK.

Working on exchange.

Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager natalia.molotkovaecenturion.com (877) 877-0987 Hours: Mon through Friday 9AM-530PM EST

Morning. Hope you are feeling ok.!! We need to change pp icket to London to depart on May 30. Also in London May 30-June 2. Then she needs a train ticket rom ondon to Paris departing around 2:30pm.

RECORD LOCATOR:

YOUR TRIP D

DO NOT REPLY TO THIS EMAIL. This message was cannot accept incoming messages. If you have any qui Service at 1-877-877-0987.

If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be acce https //myamextravel com/baqqaqe

Other Information

• CITIZENS OF MUST CARRY A VALID PA:

Paris to Osaka

FLIGHT AF 292

EFTA_R1_01114877 EFTA02287334

DEPARTING

Thu, May 16 2019, 01:55 PM Paris Charles De Gaulle (CDG)

ARRIVING

Fri, May 17 2019, 08:45 AM Osaka Kansai International (KIX)

Air France

Oporatod By Air Franco

Non-stop Duration:11 Hrs 50 Mins Departure Terminal:Terminal 2 F Arrival Terminal:Terminal 1

FLIGHT INFORMATION

Your Seats: 10B W Premium Economy Boeing 777-200/200Er Meals: Meals Snack

FLIGHT CONFIRMATION

Air France:

Tokyo to London

EFTA_R1_01114878 EFTA02287335

DEPARTING

Fri, May 31 2019. 12:55 PM Tokyo Narita International Airport (NRT)

ARRIVING

Fri, May 31 2019, 05:20 PM London London Heathrow (LHR)

British Airways

Operated By British Airways

Non-stop Duration:12 Hrs 25 Mins Departure Terminal:Terminal 2 Arrival Terminal:Terminal 5

FLIGHT INFORMATION

Your Seats: 11,1 C Business Class Boeing 787-9 Meals: Meals Baggage: 2PC per adult

FLIGHT CONFIRMATION

British Airways=

TRAVELLER INF(

E-TICKET

Ticket BA 1257360900126-14MAY Ticket AF 0577360900127-14MAY Ticket BA 1257361745479-17MAY

NEED EMERGENCY ASSISTANCE ON YOUR TRIP? ASSIST HOTLINE

When you travel more than 100 miles from home, you F legal. financial or other select emergency coordination including medical and legal referrals, passport replacerr more. Card Members may be responsible for the costs service providers.

direct-dial

Manage Your Trip

View and manage your Trip by logging onto American E

Entry and Exit Information for Travel

American Express recommends that you periodically review www Visacentral com for the most up to date an. requirements for your travel destination. Due to frequen Express cannot guarantee the accuracy of the informati. expressly disclaims any liability for any inaccurate or inc

EFTA_R1_01114880 EFTA02287337

contained on that site.

You may receive customer service emails even if you hr receive email marketing offers from American Express. mail practices, please review the American Express Prig at wviin americanexpress.comfprivacy

See attached itinerary PDF or link for full terms and con

PDF itinerary attachment.

If you are unable to view the PDF attachment. ensure yr Reader. Refer to website below to download and install

httol/www.adobe.comrproductsfacrobatfreadstep.html

Thank you for choosing American Express Centurion Tr pleasant trip.

Please be advised that certain mandatory hotel-imposer not limited to. daily resort or facility fees, may be applici payable to the hotel operator at check-out from the prop inquire with the hotel before your trip regarding the exist such charges.

Liability Statement. American Express Travel Related S. and its parent, subsidiaries. affiliates and representative act as an agent for travel suppliers and you understand shall not be liable for any loss. injury, expense or dama≤ property resulting, directly or indirectly, from (1) the act: suppliers, including but not limited to delays. overbookir services, cessation of operations, accidents or failures c changes in fares. itineraries or schedules: or (2) acts of earthquakes, floods, climatic aberrations, acts of goverr unrest. strikes, riots, theft. disease, accidents or failures internet, telecommunications lines or facilities. or third p systems. or any other cause beyond the control of Ame:

Intermediary Disclosure. Amex assists you in finding tra making arrangements that meet your individual needs. 1 factors in identifying travel suppliers to you and recomn' itineraries. In this role. we are acting as an independent fiduciary. We want you to be aware that certain supplier as well as incentives for reaching sales targets or other time may also provide incentives to our travel counselor

may also provide compensation to us for various marke services that we perform for them, such as granting the] marketing channels, participating in marketing program. technology initiatives. In addition, we receive compensa when customers use the American Express Card or othi products to pay for supplier products and services. Fron enter into other business relationships with suppliers ar including levels and types of compensation and incentiv subject to change. In identifying suppliers and recomme may consider a number of factors. including supplier av preferences. The relationships we have with suppliers r suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number ll State Seller of Travel Registration Number: UBI#600465 Registered Iowa Travel Agency.

onvicy St, tormtnt I `irsr!..he Cc.nturon (;3-19":bsr!e To loam more about e-mail socunty or report a suspicious email. p3easo visit us at Amoncanexpross comlphishoch 2015 American Express. All rights reserved

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against th. American Express. You are responsible for any purchases, shipping charges and/or tees you authorize. We reserve the right to note profile and preference d

Draft: efta02287218

Other records

Prepared source

| To:<br From:<br Sent:<br Subject: | Amex Centurian Travel\[<br \]<br Lesley Groff<br Thur 5/23/2019 5:<br •<br (Need hotel & train ticket!)<br Re: Change ticke<br 16MAY19 | | | | | | --------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------ | --- | --- | --- | --- | | super! thanks | | | | | | | | On May 23, 2019, at 12:47 PM, Natalia Molotkova<br wrote: | | | | | | | Ticket issued, see attachment. | | | | | | | Regards,<br Natalia (Natasha) Molotkova<br Centurion Relationship Manag…