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Financial record · July 16, 2015

Bank letters to a cardholder about a returned payment, 2015

Two routine letters from a credit card issuer to a cardholder: one about a returned $50 phone payment and one about secured-card deposit policy changes.Machine-written summary

Capital One Services, LLC P.O. Box 30278 Salt Lake City, UT 84130-0278

July 16, 2015

PHILLIP I WILLIAMS

Re: Account # ending with

Thank you for your recent Capital One payment. Unfortunately, your Capital One Pay-by-Phone payment in the amount of $50.00 posted on 07/13/2015 was returned by your financial institution.

The payment was returned for the following reason: Invalid Acct Number

We have debited your Capital One account for this returned payment.

Effective immediately, the following banking information has been flagged as incorrect or ineligible for making payments on your Capital One account:

Bank Account Number Ending with:

Please contact your financial institution to obtain the correct information before submitting any further payments to Capital One. This may help prevent delays in funds availability and additional fees from being applied to your account.

Your prompt attention to this matter is greatly appreciated. If you have any questions or need additional information, please call us at 1-800-955-7070.

Sincerely,

Capital One Services, LLC

IFM\IF0056/MAIL:N/CD000740/P:ES/O:Y/EC:N/EM:000\PG-27009/QA-13236

EFTA00123825

Re: Account ending in

IMPORTANT CHANGE TO YOUR ACCOUNT

Dear Phillip I. Williams,

As of October 30, 2015, Capital One® will no longer be offering the option to make additional security deposits to increase the credit limit of your Secured MasterCard.

▶ How does this affect me?

This change won’t affect your current credit limit. However, you won’t have the option of adding additional security deposits to increase your credit limit as of October 30, 2015. Everything else about your card remains the same and you can continue to use it as you normally would.

▶ What if I want a higher credit limit?

Even though you will no longer be able to make additional deposits, you may receive a higher credit limit, in the future, based on your payment history and creditworthiness.

▶ I’ve still got questions.

Visit capitalone.com/securedcard/faqs for more details about your Secured MasterCard.

Remember, you can always keep track of your credit score and more using the free Capital One Credit Tracker tool. Just sign in to your account at capitalone.com or with the Capital One Mobile app.

Thank you for being a Capital One customer.

FM286178

© 2015 Capital One. Capital One is a federally registered service mark. All rights reserved.

OID20711

EFTA00123826

Bank letters to a cardholder about a returned payment, 2015

Financial records

Two routine letters from a credit card issuer to a cardholder: one about a returned $50 phone payment and one about secured-card deposit policy changes.

DOJ Epstein Files, Data Set 9 · July 16, 2015

Capital One Services, LLC P.O. Box 30278 Salt Lake City, UT 84130-0278 July 16, 2015 PHILLIP I WILLIAMS Re: Account ending with Thank you for your recent Capital One payment. Unfortunately, your Capital One Pay-by-Phone payment in the amount of $50.00 posted on 07/13/2015 was returned by your financial institution. The payment was returned for the following reason: Invalid Acct Number We have debited your Capital One account for this returned payment. Effective immediately, the following banking information has been flagged as incorrect or ineligible for making payments on your Capital One acc…