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Record

Draft: efta02249531

To:
From:Natalia Molotkova
Sent:Wed 6/20/2018 1:30:16 PM
Subject:Missed a flight for Bach's. OZVGPO

Title: American Express V

I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed you below is way easier to understand.

Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his family still in coach) - leg from Pisa to Munich, fare will be $4094.21, if I put him in coach with family - fare is $4503.21. Please advise.

Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OMG, I checked and double checked, and still missed it, fixing. Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Morning Natasha! We missed a flight! See below from Mira. Can you please add in Look at original email too (?)Thanks.

Sent from my iPhone

Begin forwarded message:

From: Mira Voigt Date: June 19, 2018 at 7:09:48 PM EDT

To:

Subject: tmerar".....JUL18 OZVGPO

Hello thank you for your quick reply! There is one flight missing ( flight Munich

If you combine the flight Pisa - Munich-Berlin the connection attached should work
It might be better to flight one day earlier in Pisa (we forgot to count in the time delay).
Wed, Jul 4
Lands Thu, Jul 5
Economy 7h 16m
1h 14m
Thu, Jul 5
Economy 1h 15m
Wed, Jul 11
Economy 1h 20m
Oh 59m
Wed, Jul 11
Economy 1h 06m

EFTA_R1_01031991 EFTA02249532

Anfang der weitergeleiteten Nachricht:
Von:
Betreff: Wtr: Itinerary for BACH/JOSCHA 05JUL18 OZVGPO
Datum: 19. Juni 2018 urn 14:17:26 GMT-4
An: Joscha Bach
, Mira Bach
Please double check the flights for accuracyconfirm back to me and I will
purchase! :)
Begin forwarded message:
From: "American Express Travel"
itinerary@myamextravel.com
Subject: Itinerary for BACH/JOSCHA 05JUL18 OZVGPO
Date: June 19, 2018 at 10:45:31 AM EDT
To:/itinerary@myamextravel.com
DO NOT REPLY TO THIS EMAIL. This message was sent from a notification
only address that cannot accept incoming messages. If
you have any questions, please contact Centurion Travel
Service at 1-877-877-0987.
If airline tickets are purchased for this itinerary:
Airline Baggage Fee/Rules may apply and can be accessed by visiting:
https://myamextravel.com/baqqaqe
Your travel arrangements are outlined below in the email. Please refer to the
PDF attachment and itinerary for more details regarding
your travel arrangements. Your Centurion Travel Service
travel plans have been posted to a secure website. Please
click on the link to view your trip details and add link to your
bookmarked favorites for easy access in the future:
iew our Tri
American Express Travel OZVGPO
Record Locator
This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until
ticketing authorization is received. Please contact your travel office by 7:30 AM on June 20, or this
entire reservation will automatically cancel.
Thursday 05 Jul 18

Other Information

CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT

Flight Information

Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
05 Jul 2018
Lufthansa
NFRKYL
LH 425 Y Economy Class
Boston, Logan International
Muenchen, Franz Josef Strauss
08:10 PM
09:25 AM / 06 Jul 2018
Departure Terminal
Arrival Terminal
Estimated Time
Stops
Confirmed
Terminal E
Terminal 2
7 Hrs 15 Mins
Non-stop
Friday 06 Jul 18
Flight Information
Date
Airline
Airline Record Locator
Flight/Class
Origin
Destination
Departing
Arriving
Departure Terminal
Estimated Time
Stops
Confirmed
06 Jul 2018
Lufthansa
NFRKYL
LH 1950 T Economy Class
Muenchen, Franz Josef Strauss
Pisa, Galileo Galilei
10:45 AM
11:55 AM
Terminal 2
1 Hr 10 Mins
Non-stop
Wednesday 11 Jul 18

Flight Information

Date11 Jul 2018
AirlineLufthansa
Airline Record LocatorNFRKYL
Flight/ClassLH 1951 T Economy Class
OriginPisa, Galileo Galilei
DestinationMuenchen, Franz Josef Strauss
Departing12:40 PM
Arriving02:00 PM
Arrival TerminalTerminal 2
Estimated Time1 Hr 20 Mins
StopsNon-stop
Confirmed

Sunday 02 Sep 18

Flight Information

Date02 Sep 2018
AirlineLufthansa
Airline Record LocatorNFRKYL
Flight/ClassLH 2035 Y Economy Class
OriginBerlin, Berlin-Tegel / Otto Lilienthal
DestinationMuenchen, Franz Josef Strauss
Departing11:00 AM
Arriving12:10 PM
Arrival TerminalTerminal 2
Estimated Time1 Hr 10 Mins
StopsNon-stop
Confirmed

Flight Information

Date02 Sep 2018
AirlineLufthansa
Airline Record LocatorNFRKYL
Flight/ClassLH 1812 Y Economy Class
OriginMuenchen, Franz Josef Strauss
DestinationBarcelona, El Prat De Llobregat
Departing12:50 PM
Arriving02:50 PM
Departure TerminalTerminal 2
Arrival TerminalTerminal 1

Estimated Time 2 Hrs Stops Non-stop Confirmed

Saturday 08 Sep 18

Flight Information

Date08 Sep 2018
AirlineLufthansa
Airline Record LocatorNFRKYL
Flight/ClassLH 1131 W Economy Class
OriginBarcelona, El Prat De Llobregat
DestinationFrankfurt, Frankfurt International
Departing01:50 PM
Arriving04:00 PM
Departure TerminalTerminal 1
Arrival TerminalTerminal 1
Estimated Time2 Hrs 10 Mins
StopsNon-stop
Confirmed

Flight Information

Date08 Sep 2018
AirlineLufthansa
Airline Record LocatorNFRKYL
Flight/ClassLH 420 W Economy Class
OriginFrankfurt, Frankfurt International
DestinationBoston, Logan International
Departing05:55 PM
Arriving08:20 PM
Departure TerminalTerminal 1
Arrival TerminalTerminal E
Estimated Time8 Hrs 25 Mins
StopsNon-stop
Confirmed

Entry and Exit Information for Travel

American Express strongly recommends that you periodically review

www.Visacentral.com/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete information contained on that site.

You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress.com/privacy

See attached itinerary PDF or link for full terms and conditions.

PDF itinerary attachment:

If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software.

http://www.adobe.com/products/acrobat/readstep.html

Thank you for choosing American Express Centurion Travel Service and have a pleasant trip.

Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges.

Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex.

Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend.

California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency.

Mira Bach

Mira Voigt I sta e design and illustration
www.mira-vosqt.de
Mira Bach
Mira Voigt I stage desi n and illustration
www.mira-voicit.de
Privacy Statement I Visit the Centurion Card websde
To learn more about e-mail security or report a suspicious e-mail. please visit us at • --
nm/Ohrshing.
▪ 2015 American Express. All rights reserved
American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express
and you acknowledge that Amencan Express is in no way responsible or liable for the actions of the service provider and the

American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amencan Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges and'or fees you authorize. We reserve the right to note profile and preference data for servicing purposes.

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Draft: efta02249531

Other records

Prepared source

| To: | | | -------- | ---------------------------------- | | From: | Natalia Molotkova | | Sent: | Wed 6/20/2018 1:30:16 PM | | Subject: | Missed a flight for Bach's. OZVGPO | Title: American Express V I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed you below is way easier to understand. Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his family still in coach) - leg from Pisa to Munich, fare will be \$4094.21, if I put him in coach with family - fare is \$4503.21. Please advise. Regards, Natalia (N…