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Record

Draft: efta02787299

EXHIBIT A

401 LAS r LAS O''-AS DO,LEA ARO • 5J, TE ,200 • FORT LAUDERDALE. FL 33301 2211 • 2-1 954 356.00 • FAX 954.356 0022

Meredith Esq. F.-mail: mschultzabstlip.com

May 17, 2016

VIA E-MAII.

Laura A. Menninger, Esq. Jeffrey PalitosQ. HADDON AND P.C. 150 East 10 Avenue Denver, Colorado 80203

Re: v. Maxwell Case No. 15-ev-07433-RWS

Dear Counsel:

I am writing to follow-up regarding your questions concerning email accounts.

Regarding her live.com address, it appears that the account has been permanently deleted by the host Company. One method of telling if an account still exists for live.com (and for most web mail systems) is to perform an account password recovery. When you enter the e-mail address and enter the captca code and hit Next, the website states that it does not recognize the email address. This means that the account has been permanently deleted from live.com's system. Please see the below image and explanation of the process Microsoft follows:

![](_page_1_Figure_11.jpeg)

May 17, 2016 Page 2

It appears that Microsoft has a policy of deleting accounts after periods of inactivity. For example, see httns://www.oaic.gov.auiresources/media-and-sneeches/statements/changes-to-themicrosoft-service-astreement/121217 letter from microsoll. f. However, I cannot make a representation as to Microsoft's handling of account.

Regarding the I lotmail.com address, has attempted to recover her password by submitting personal information to the I lotmail.com wcbsite, but her multiple attempts have been unsuccessful.

Finally, regarding the icloud.com account, we are in the process of finding out details on this account. At this point, it appears that it was created for support of an apple phone. We are in the process of establishing whether or not has access to this account, and will update you when we have more information.

Sincerely, X /'

Meredith

Elep

Draft: efta02787299

Other records

Prepared source

EXHIBIT A 401 LAS r LAS O''-AS DO,LEA ARO • 5J, TE ,200 • FORT LAUDERDALE. FL 33301 2211 • 2-1 954 356.00 • FAX 954.356 0022 Meredith Esq. F.-mail: mschultzabstlip.com May 17, 2016 VIA E-MAII. Laura A. Menninger, Esq. Jeffrey PalitosQ. HADDON AND P.C. 150 East 10 Avenue Denver, Colorado 80203 Re: v. Maxwell Case No. 15-ev-07433-RWS Dear Counsel: I am writing to follow-up regarding your questions concerning email accounts. Regarding her live.com address, it appears that the account has been permanently deleted by the host Company. One method of telling if an account still exists for live.com (a…