Email between household staff consultants on service manual for Little St. James, 2013

From: Mark Tollison Sent: 10/30/2013 12:33:53 AM To: Richard Kahn Subject: FW: Table fo Contents, etc., for LSJ Manual Attachments: Manual Table of Contents.doc; Room Cleaning Guidelines.doc; 31 Certified Household Manager Sample Day in the Life TM.doc; 32 Housekeeper Sample Day in the Life TM.doc; 34 Sample Day in the Life TM TEMPLATE.doc; 38 CleaningTaskSheet.doc; 57 HM 5 Day Weekly Schedule with MTMs.xls; 86 StaffCalendar.doc; 59 GuestsSchedule.doc; 62 Monthly Maintenance Task Sheet.doc Importance: High Rich, I sent this email and the email regarding the 10 areas of Service (cc ‘d you) we will establish the Service Standard for LSJ in the manual to Anna to review with her. I will be writing most of this, but she will also supply me with information I will need to do so. Flags have been replaced, uniforms for staff to be discussed with JE by her. I had here drive me around to review the island as a protocol to implement for her position each morning and /or evening to check on all things. Best regards, Mark Mark Tollison The information contained in this e-mail is confidential and is intended solely for the use of the addressee(s) named above. If you are not the intended recipient or the person responsible for delivering this confidential information to the intended recipient, you have received this information in error, and any review, use, dissemination, forwarding, printing, copying, or other distribution of this e-mail message and any attached files is strictly prohibited. The sender reserves the right to monitor any communication that is created, received, or sent on its network. If you have received this confidential communication in error, please notify the sender immediately by reply e-mail message and permanently delete the original communication. HOUSE_OVERSIGHT_009955¶