Household Manual Residence New York, NY (October 2013) “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009419¶
Table of Contents Location Residence Residents Principal Preferences Principal Schedules Staff Staff Duties Staff Schedules Vendors Areas “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. 2 © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009420¶
Location 9 East 71st Street, New York, NY 10065 Location Facts: Zip Code: 10065 City: New York State: NY [New York] Counties: New York Multi County: No City Alias(es): New York Area Code: 212 City Type: P [Post Office] Classification: [Non-Unique] Time Zone: Eastern (GMT -05:00) Observes Day Light Savings: Yes Latitude: 40.764253 Longitude: -73.962466 Elevation: 54 ft State FIPS: 36 County FIPS: 061 Region: Northeast Division: Middle Atlantic Intro Date: 2007-06 “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009421¶
Residence Custom Residential, Stone Exterior Residence Facts: Square Feet: 50,000 +/- sf; 20,000 +/- livable sf Security/System: Throughout w/SR Smart Home System: Crestron Fire/Smoke Alarms: Throughout CPR Equipment: First Aid/Defibrillator HVAC: 100 ton Commercial Grade Elevator: 1 Guest, 1 Staff Stairway: 3; Main to second floor, Private to 4th floor, Fire to all floors Floors: 8 floors; 6 above with roof, 2 below- Basement 2: Mechanical Basement 1: Large Kitchen/Pantry, Wash/Dryer Room, 1 BR apt w LV/Kitchen/Bath, Staff Room (Storage) w/Bath 1st Floor: Entry, Foyer, Stairway, 3 Offices, Pantry, Coat Closet, Large Kitchen, 2 Butler Pantries, 4 Bathrooms, Dining Room 2nd Floor: Living Room, Library, Small Dining Room & Kitchen, 2 Bathrooms 3rd Floor: Master Bedroom, Sitting Room, Master Shower, His/Her Toilets, His/Her Vanities, His/Her Dressing Rooms Closets, Massage Room 4th Floor: Gym, Shower/Soaking Tub, 2 Guest Rooms w/Bath 5th Floor: Office, 2 Guest Suites w/Baths, Mechanical, Storage 6th Floor: Den, Kitchen, Bath, Mechanical, Storage, Balcony Roof: Prior Garden Area ; Skylight in middle. “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009422¶
Residents Principal: Mr. Jeffrey E. Epstein Staff: Lynn and JoJo Fontanilla, husband and wife couple, serving as Executive Housekeeper and Driver “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009423¶
Principal Preferences (to be added to as determined) Boundaries For all private service provided for individuals, it is important to establish and maintain boundaries for the staff. The Principal enjoys his privacy when working, entertaining, or relaxing while in residence. Unless requested, he does not desire to have staff in his presence. When the Principal enters a room in which staff is also in, staff is to allow him his privacy. When serving the Principal, staff is to be quite, prompt, courteous, and exit as soon as possible. Communication The Principal will initiate communication when he desires, otherwise staff is not to. Therefore, staff is not to engage the Principal in conversation or listen in on Principal’s conversation with others. When the Principal does initiate a request or makes a comment, staff response is to be:¶
- Yes, Sir.
- My Pleasure, Sir.
- Answer his question specifically, ended by Sir. Staff is not to engage Principal’s guests in conversation or listen to guests’ conversation residence. When Principal’s guests make a request or comment to staff, staff response is to be:
- Yes Sir, Yes Ma’m.
- My Pleasure Sir, Ma’m.
- Answer the guest’s question specifically, ended by Sir or Ma’m. When staff needs to communicate with the Principal day to day, communication is to be initiated via his Personal or Executive Assistant, unless otherwise initiated by the Principal. When staff needs to communicate to the Principal when he is with guests or on the telephone regarding something urgent or important for him to know at the time “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the 6 property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009424
Temperature in Residence While in residence the Principal prefers the temperature of the residence to be cool, 60 degrees F in the master bedroom to 72 degrees F throughout the residence. Sound in Residence The Principal prefers silence throughout the residence. Lighting in Residence The Principal prefers the entry lights (on medium), foyer lights, first floor stairway lights to be on while he is in residence as well as the lights in dining room, first floor kitchen, living room, master bedroom, and sixth floor den area when he is to use them. If he is not to use them or not using them, the lights should be turned off. Lights are to be checked throughout the residence in the evening before staff retires and turned off in any areas not being used by the Principal. Fragrance in Residence The Principal prefers no fragrance in the air circulated throughout the residence. Flowers in Residence Principal prefers no flowers or if any minimal arrangement on the dining room table tropical in nature. Housekeeping Before Principal arrives in Residence, Principal prefers the residence to be clean to the highest standard. Clothing Principal prefers to dress in nice sweat suits usually or jeans and sports shirts. Culinary Principal enjoys a wide variety of healthy food served in casual style usually. Preferences include: Breakfast: special flax muffin, Fiji water cold, French pressed illy medium roast coffee (freshly ground). “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009425¶
Lunch: often skips, but does like snacks throughout the day. Snacks include finger sandwiches, sushi, and freshly baked Nestle Toll House chocolate chip cookies (to be detailed and revised possibly per recent medical checkup). Tea: often likes tea, Teavana Earl Grey Crème preferred. Drink: sometimes likes special ginger drink (existing recipe to be attached). Dinner: includes steak, hamburgers, chicken parmesan, seafood, fresh vegetables steamed, and Sheppard’s pie. Entertainment Entertainment includes having friends over for meals in the dining room or appetizers in the living room, watching movies in his movie room, going out to movies, going over to friends for meals, going to the MET, etc. Maintenance Principal prefers maintenance of residence to be performed at highest professional level with to highest standards by licensed on site mechanical engineer. Major maintenance for any systems, interior or exterior is to be performed while he is not in residence. Grounds Principal prefers grounds in the front of and in the back of the residence to be maintained to the highest standard on regular basis, usually to be performed by the driver and/or the mechanical engineer. Travel & Transportation Principal prefers to set his own schedule, communicates it to his executive assistant to distribute and update to staff. Travel arrangements to be made by his Executive Assistant. Principal usually prefers to be transported in his own vehicles-jets, helicopter or boats - by his own drivers and pilots/captains. Sometimes Principal prefers to fly commercially. Principal prefers that all vehicles, jets, helicopters, and boats to be maintained to the highest standards. Principal prefers Fiji water and candy on his vehicles while being transported. Principal prefers finger food snacks with Fiji water in his jets while being transported. “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009426¶
Safety & Security Principal prefers to reside in a safe environment with all required systems to insure such and to travel safely in well maintained vehicles, jets, helicopters or boats. Principal does not require personal security in residence or during travel to or from. Guest, Elder, Child, Animal Care Principal has no elders, children or pets to care for. Principal prefers all guests to be taken care of to the highest standard. “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the 9 property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009427¶
Staff Total Number: 4 Positions: Executive Housekeeper, Housekeeper, Driver/Errands, Maintenance/Grounds Executive Housekeeper- Lynn Fontanilla, Wife of JoJo Fontanilla; lives onsite; serving 21st year. Housekeeper- Tess McCorquodale, Sister of Lynn; lives offsite; serving since March, 2013. Driver- JoJo Fontanilla, Husband of Lynn; lives onsite; serving 21st year. Maintenance/Grounds- Rich Barnett, (certified in commercial mechanical; lives offsite; serving 18th year. “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the 10 property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009428¶
Staff Duties Executive Housekeeper- Lynn is the executive housekeeper for the entire residence. She also prepares and/or provides Principal’s meals, does laundry, ironing, purchases groceries and toiletries for Principal, valet, butler, light maintenance. Housekeeper- Tess assists Lynn with housekeeping at residence; housekeeper for Principal’s Guests offsite at 301 E 66th Street suites. Driver/Errands, Serving- JoJo drives for Principal and Guests upon request in NYC area, runs any errand, serves at table upon request. Maintenance/Grounds- Rich Barnett, (certified in commercial mechanical) oversees and maintains all areas including custom 100 ton commercial grade HVAC system, security system, fire, electrical, plumbing, smart home and entertainment systems, and appliances. He performs all possible personally. Set up systems on all properties and oversees with quarterly inspection. “The information contained in this document is confidential and is intended only for the use of the authorized recipient. It is the 11 property of Jeffrey Epstein. Unauthorized use, disclosure or copying of this document or any part thereof is strictly prohibited and may be unlawful. © 2013 Jeffrey Epstein - All rights reserved” HOUSE_OVERSIGHT_009429¶