Subject: RE: 90A-NY-3151227 (Epstein) --- UNCLASSIFIED¶
Date: Wed, 18 Sep 2019 18:50:48 +0000¶
Importance: Normal¶
Classification: UNCLASSIFIED¶
We had a visit from SigNet technician today who gave us a better understanding of the system.¶
DVR 1 System – Up and running. We have the password for the AMS (server that contains the software that controls the 2 DVR’s) and so now have visibility into the video contained on this system through the software. I have reached out to those who specialize in DVR video retrieval for further instruction and am waiting for details.¶
DVR 2 System – After reviewing logs it appears that there is no video recording beyond July $ 29^{th} $ as a result of disk failure at that time. The engineers here will be reviewing the disk structures to see if there is any possibility of manually rebuilding some of this data contained on the disk array if the timeframe available is still of interest and you want to pursue it.¶
Notes:¶
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From what I understand there is a potential 14 day window of video. So best case coverage would be DVR 1 (Aug 1-Aug 15) and DVR 2 (Jul 15-Jul 29)
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It looks like roughly half the cameras were assigned to DVR 1 and half were assigned to DVR 2. Currently we only have visibility into whatever video was assigned to cameras on DVR 1.
For those of you who were at the meeting today, please chime in if you feel there is anything else pertinent to add.¶
EFTA00075828¶
Subject: RE: 90A-NY-3151227 (Epstein) --- UNCLASSIFIED¶
Classification: UNCLASSIFIED¶
Current status:¶
All systems are powered up using clones of the original disks.¶
DVR Main Controller – The Administrator password is needed to gain access. Matt is working on it.¶
DVR 1 System – This is up and running. The disk array appears to have assembled but we need access to the DVR Main Controller for visibility.¶
DVR 2 System – This is our priority and is currently problematic. The system is up, but the disk array is NOT assembling. It appears the configuration of these 16 disks in the array has been lost (likely from being pulled out of the system live). 3 of the disks had to undergo repair before being useable. We will have to attempt to reassemble this array manually (if possible). Typically, we can look at the structure of the disks and find patterns that potentially give us clues into how they were assembled but a review today did not prove insightful.¶
Important: Can you please reach out to MCC and request if there is any documentation available there on the configuration of this disk array or a technician there that can speak to it? In the meantime, I will review the operating system drives to see if there is any configuration documentation there that might have been saved.¶
FYI, I will be away from the office Thursday and Friday. With the holiday on Monday, I won’t be back in the office until Tuesday, Sept 3rd.¶
However, if you receive the Admin password and/or information on the disk array configuration please respond to this email. My Lab Supervisor and a Senior Level Technician are copied.¶
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