Interpreting Subscriber Information¶
Your response includes subscriber information. Our query results in an Excelfile with multiple rows. Not all rows appear on every report depending on the type of subscriber, their dates of service and the nature of your request.¶
The rows present may be:¶
| Subscriber Details: | |
| Subscriber Name | Name associated with billing for this phone number |
| Subscriber Address | Address associated with this phone number |
| Subscriber Status | Status of the account |
| Subscriber Name Effective Date | Date this name became associated with this phone number |
Account Details:¶
Device Details:¶
| Device Details: | |
| Phone Model | Phone Model |
| ICCID | Integrated Circuit Card Identifier for the SIM card |
| IMSI | International Mobile Subscriber Identity |
| MDN Effective Date | Phone number begin date |
| MDN Expiration Date | Phone number end date |
| MSISDN No | Target number |
| MSISDN Status | Current status of this telephone number |
| MSISDN Market | Home market of this telephone number |
| MSISDN Name | Name associated with this telephone number |
| SIM | Subscriber Identity Module number associated with this phone number |
| IMEI | International Mobile Equipment Identity |
| Begin Service Date | N/A |
| Device Network Type | GSM or CDMA(only displays for legacy MetroPCS customers) |
Billing Details:¶
| Bill Name | Name associated with billing for this phone number |
| Bill Birth Date | Subscriber birth date |
| Bill SSN | Subscriber Social Security Number |
| Bill Cycle | Bill cycle for postpaid subscribers |
| Bill Address | Subscriber address |
| Company Name | Business Name |
| Rate Plan | Subscriber Plan |
| Rate Plan Desc | Description of major features under the plan |
T ···Mobile·¶
metroPCS.¶
1¶
EFTA00072587¶
Contact 1¶
Primary contact phone number¶
2¶
EFTA00072588¶
| Contact 2 | Secondary contact phone number |
| Brand | TMUS brand or MVNO providing service |
| Coupon | Prepaid Coupon Serial Number |
| Last Refilled | Last Prepaid Refill Date |
| Ported Details: | |
| Ported Card | Corporate which the number is |
Company to which the number has been ported, if known¶
PLEASE NOTE: You may receive multiple subscriber information files if the target has used their SIM card with multiple devices or if the subscriber’s line has been suspended multiple times within your target timeframe.¶
MVNO/Wholesale Accounts¶
T-Mobile US Inc partners with select wholesale providers. T-Mobile does not possess subscriber information for MVNO accounts. If your subscriber report contains any of the following names in the field “BRAND”, that account is associated with a wholesale provider.¶
For subscriber information on wholesale accounts, please direct your request to the wholesale company indicated in the field “BRAND”. Contact information for wholesale partners:¶
| Brand | MVNO Company Name | MVNO Contact Information |
| KAJEET | Kajeet Inc. | Kajeet Inc. Legal Department - General Counsel 7901 Jones Branch Dr., Suite 350 McLean, Virginia 22102 Tel: 240 482 3480 Fax: 240 482 3481 |
| NOVA | Nova | Google Legal Investigations Support 1600 Amphitheatre Parkway Mountain View, CA 94043 Tel: 650-253-3425 |
| CONSUMERCELLULAR | Consumer Cellular | Consumer Cellular 7204 SW Durham Road, Suite 300 Portland, Oregon 97224 Tel: 888-750-5519 |
| Ting MVNO | Ting Inc. | Ting, Inc. Compliance 800D Louisville Street Starkville, Mississippi 39759 Tel: 855-846-4389 Fax: 416-531-5584 Email: compliance@ting.com *Emergencies only: 844-276-1773 |
T ···Mobile·¶
metroPCS.¶
3¶
| EFTA00072589 | | :--- | :---¶
| Plintron | Plintron | Plintron 10900 NE 8th Street, Suite 1000 Bellevue, WA 98004 Tel: 646-517-7644(24x7) Fax: 425-274-7023 Email: PA-subpoena@plintron.com |
| Enfotrace | EnfoTrace | EnfoTrace 33 Hammond St#201 Irvine, CA 92618 Tel: 213-840-0350 |
| Procon | Procon | Procon 2035 Lakeside Centre Pkwy. Ste 125 Knoxville, TN 37922 Tel: 865-694-2704 |
| ULTRA | Ultra Mobile | Ultra Mobile 3420 Bristol Street, 6th Floor Costa Mesa, CA 92626 Tel: 855-846-6314 Fax: 949-900-1093 Email: ler@ultra.me |
| Always Connect Solutions, LLC | Always Connect Solutions, LLC | Always Connect Solutions LLC 604 N Sterling St. Nampa, ID 83651 Tel: 208-949-4000 |
| WALMART | Walmart Family Mobile | TracFone Wireless Inc. Subpoena Compliance 9700 NW 112th Ave. Miami, FL 33178 Tel: 800-810-7094 Fax: 305-715-6932 *Emergencies only: 800-820-8632 |
| Numerex | Numerex | Numerex 400 Interstate North Pkwy. Suite 1350 Atlanta, GA 30339 Tel: 800-665-5686 |
4¶
EFTA00072590¶
| TRACFONE | TracFone Wireless Inc. | TracFone Wireless Inc. Subpoena Compliance 9700 NW 112th Ave. Miami, FL 33178 Tel: 800-810-7094 Fax: 305-715-6932 *Emergencies only: 800-820-8632 |
| CINTEX | Prepaid Group Wireless LLC(PWG) | PWG 6100 Executive Blvd.Ste 202 Rockville, MD 20852 Tel: 877-304-9183 |
| TWILIO | Twilio Inc. | Twilio Inc. 375 Beale St. Ste 300 San Francisco, CA 94105 Tel: 844-264-7228 Tel: 415-683-7921 |
| LYCAPLUS | LycaMobile,LycaMobile Plus | LycaMobile Subpoena Compliance Custodian of Records 570 Broad Street Newark,NJ 07102 Tel: 973-286-0771 Fax: 973-286-0773 E-mail: subpoenaccompliance@lycamobile.com |
| RACO | Raco Wireless/Raco Industries | Racco 5480 Creek Rd Cincinnati,OH 45242 Tel: 800-509-3677 |
| Wyless | Wyless | Wyless 60 Island St. Lawrence,MA 01840 Tel: 617-949-8900 |
| Orbcomm | Orbcomm | Orbcomm 22970IndianCreek Dr. #300 Sterling,VA 20166 Tel: 301-693-7611 Tel: 703-433-6455 |
5¶
| EFTA00072591 | | :--- | :---¶
| SIMPLE | Simple Mobile | TracFone Wireless Inc. d/b/a Simple Mobile Subpoena Compliance 9700 NW 112th Ave. Miami, FL 33178 Tel: 800-810-7094 Fax: 305-715-6932 *Emergencies only: 800-820-8632 |
| Republic Wireless | Subsentio | Republic Wireless C/O Subsentio 14900 Bogle Dr 101 Chantilly, VA 20151 Tel: 877-510-4357x1 |
6¶
EFTA00072592¶