Record · Feb. 2019

IT support ticket for a crashed RAID server at MCC New York, Feb 2019

Vendor service request from the Federal Bureau of Prisons seeking repair of a crashed RAID storage system at MCC New York.Machine-written summary

Service Request #22855¶

9.29.21¶

Raid just crashed¶

Serial Number 43144901

Customer Name Federal Bureau of Prisons

Site Name MCC New York

Product Type VISION

Contact Name

EFTA00063386¶

Contact Phone Email Address¶

Problem Description Raid needs rebuilt. I need any documentation that you may have pertaining to rebuilding the raid from the front LCD.¶

Oqnify Support Contract #: 32765¶

Jeffrey McKenzie | Senior Customer Support Technician¶

SigNet Technologies | Convergint Federal Solutions¶

12300 Kiln Ct Suite E, Beltsville, MD 20705¶

When	Assigned To	Comment
Feb 28-Mar 8,2019all-day		is working on this.

Equipment - No Equipment¶

Details - No Detail Items¶

EFTA00063387¶

Retrieved from https://epstein-index.org/documents/ds9-efta00063386/.