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Correspondence · May 4, 2017

Emails with a credit card concierge about flights for a couple and three dogs

Email thread in which a concierge relationship manager at a credit card company helps arrange June flights to St. Thomas, discussing pet kennel rules and airfares.Machine-written summary

To:
From:Natalia Molotkova
Sent:Thur 5/4/2017 9:44:13 PM
Subject:Tickets for a couple and their 3 dogs

Title: American Express ®

They do have hit control.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon, Wed 9a-4p, 530p-7p

Tue, Thur, Fri 9a - 530p EST

Ok super. I’ll pass this Along and let them know we will get back to them on climate control. I do know the Ross’s don’t want to be a nuisance to other travelers!

Sent from my iPhone

On May 4, 2017, at 4:53 PM, Natalia Molotkova

When carrying on your pet, you’ll need to make sure that they can stand up, turn around and lie down in a natural position in their kennel. Non-collapsible kennels can be a maximum of 19in x 13in x 9in.

Soft-sided collapsible kennels such as Sherpa bags can be larger if they’re made of water-repellant material, are padded or have nylon mesh ventilation on 2 or more sides. I will have to call Americans about climate control.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon, Wed 9a-4p, 530p-7p

Tue, Thur, Fri 9a - 530p EST

I am being asked what the largest size kennel you can bring on the plane is…? also can you find out if the cargo area is “not too hot”…I guess a better question is: is it climate controlled for pets? or is it just regular climate so it gets hot…or maybe too cold? geez…I don’t know!? !!

EFTA_R1_00936423 EFTA02212940

On May 4, 2017, at 4:26 PM, Natalia Molotkova wrote:

You will let me know if they will do cargo or in the cabin? In the cabin room for dogs will be guaranteed.

Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST

this is great! thank you!

On May 4, 2017, at 4:19 PM, Natalia Molotkova wrote:

Checked pets

You can travel with up to 2 checked pets that are at least 8 weeks old. Please note that as capacity is limited, we accept checked pets on a first-come basis. When checking a pet, you’ll need to:

  • Contact Reservations at least 48 hours prior to travel

  • Check in at the ticket counter

  • Allow extra check-in time (can’t check pets more than 4 hours before your flight)

  • Complete a checklist with an agent

  • Provide a health certificate

To ensure the health and safety of your pet, the health certificate you provide must be issued by a vet within:

  • 10 days of your travel

  • 60 days of your return (travel on the same ticket)

  • 10 days of your return (travel on a separate ticket)

EFTA_R1_00936424 EFTA02212941

Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST

ok

On May 4, 2017, at 4:16 PM, Natalia Molotkova wrote:

They are small dogs, I didn’t ask about cargo, will do…

Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST

ok, let me see if they would prefer to have the dogs with them in their kennels

On May 4, 2017, at 4:05 PM, Natalia Molotkova wrote:

actually, let me ask…if they went to cargo would it be $125 per a dog only?

On May 4, 2017, at 4:05 PM, Natalia Molotkova wrote:

EFTA_R1_00936425 EFTA02212942

OK, dogs are small, they do not need to go to cargo, but, 3 dogs - has to be 3 kennels and they have only two seats. If they need to take them in the cabin, we will have to book them 3 seats (and pay fro 3 tickets) plus 125.00 USD fee per dog.

Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST

lets start with the flight AA936 departing at 9:30am from JFK please.

On May 4, 2017, at 3:48 PM, Natalia Molotkova wrote:

Direct option swill be: DL 465 02JUN JFK STT 0900A 0108P 1ADT 275.10 TOTAL FARE - USD 550.20

1 AA 936 N 02JUN F JFK STT 0930A 0139P 1ADT 209.00 TOTAL FARE - USD 418.00

Let me know which one is option one, will start with them yo check on dogs.

Regards, Natalia (Natasha) Molotkova

Centurion Relationship Manager

(877) 877-0987

Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST

yes please…they need to go direct…!

EFTA_R1_00936426

Emails with a credit card concierge about flights for a couple and three dogs

Emails and letters

Email thread in which a concierge relationship manager at a credit card company helps arrange June flights to St. Thomas, discussing pet kennel rules and airfares.

DOJ Epstein Files, Data Set 11 · May 4, 2017

<table border="1" <tr <td To:</td <td </td </tr <tr <td From:</td <td Natalia Molotkova</td </tr <tr <td Sent:</td <td Thur 5/4/2017 9:44:13 PM</td </tr <tr <td Subject:</td <td Tickets for a couple and their 3 dogs</td </tr </table Title: American Express ® They do have hit control. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager (877) 877-0987 Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Ok super. I'll pass this Along and let them know we will get back to them on climate control. I do know the Ross's don't want to be a nuisance to other travelers! Sent from…