EFTA00107993 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST THIS IS AN OLEORESIN CAPSIUM (OC) CARRY POST IF YOU ARE ASSIGNED A POST THAT REQUIRES YOU TO CARRY THE MK-4 PEPPER SPRAY AND YOU ARE NOT TRAINED OR QUARTERLY RE-CERTIFIED IT IS YOUR RESPONSIBILITY TO NOTIFTY THE OPERATIONS LIEUTENANT PRIOR TO ASSUMING THE POST. ## INTRODUCTION: Every Lieutenant must read and sign the Post Orders prior to assuming the duties of this position or as soon as practicable after assuming duties of the post. This is a supervisory position involving the direct supervision and evaluation of Correctional Officers assigned to the Correctional Services Department, the overall supervision of the Institutions in the absence of the Warden, Associate Warden, and the Captain, you will investigate all incidents, roster assignments, the scheduling of leave, ordering of supplies, supervision of the Special Housing Unit, the collection of urine, administering of alcohol sensor tests, sanitation within the inmate housing areas and in general. You are an advisor to the Captain on matters pertaining to security of the facility. As the Operations Lieutenant, you are directly responsible for the security and the orderly running of the institution as it relates to custodial matters. On the Evening and Morning Watches, you shall assume direct responsibility for all phases of the institution operations. To accomplish these tasks, you must be well versed in current Bureau of Prisons Program Statements, Institutional Supplements, Correctional Services Manual, local policies and procedures. You must have a good working knowledge of all departments within the institution and functions of Unit Management. You must carry a radio at all times and respond to any and all emergencies or requests for assistance. Report any serious incidents that occur during non-duty hours to the Captain and Institution Duty Officer. ## STAFF TRAINING AND ACCOUNTABILITY: All staff (including sick and annual reliefs) assigned to an OC aerosol dispenser post will receive the required training, and go through quarterly re-familiarization training prior to assuming their post each quarter. Training will include, but is not limited to, proper carry and security of an OC aerosol dispenser, use of force policy and the definition between immediate and calculated use of force. These post orders will be read prior to working designated posts or when this cannot be accomplished, the shift Lieutenant must be notified immediately. The Operations Lieutenant will ensure staff have read, understand and signed the post orders. Staff will be held responsible for guidance outlined in national and local policies, post orders, position descriptions, and general guidance issued related to posts designated with an OC aerosol dispenser. Officers and Lieutenants who have not received OC specialty training are not authorized to carry an OC aerosol December 7. 2018 Sensitive But Unclassified Page 1 of 11 EFTA00107994 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST If you believe you need additional training or unfamiliar with the OC aerosol dispenser, notify the Operations Lieutenant immediately. ## USE OF FORCE/EMERGENCY RESPONSE PLANS A post assigned with an OC aerosol dispenser is in addition to emergency response plans already in place. Local written procedures will continue to be in effect and the OC aerosol dispenser is an enhancement in staff and inmate safety, included in these post orders. These procedures will outline steps to be taken in case immediate force is required as a result of a serious assault, recreation yard incidents, or other serious incidents during all shifts. Trained officers can use immediate force without the presents of a supervisor. Once you have assumed your position/post, check the OC aerosol dispenser, along with the other equipment assigned to the post, for any defects. In the event there are defects or leakage to the OC aerosol dispenser, notify the Operations Lieutenant and/or the Security Officer, and record it in TRUSCOPE. In the event of an accidental discharge, decontaminate yourself and notify the Operations Lieutenant. Once you have decontaminated yourself with soap and water and notified the Operations Lieutenant, decontaminate the affected area with soap and water, and ventilation if possible. The usage of an OC aerosol dispenser must be limited to the performance of official duties only. Staff are again reminded that use of the OC aerosol dispenser outside established policies and procedures will result in staff disciplinary action. The preferred method of resolution is through verbal intervention. However, the safety of staff and inmates in any dangerous encounter is paramount and may require the use of an OC aerosol dispenser. Staff may use the necessary amount of force only as a last alternative after all other reasonable efforts to resolve the situation have failed. Staff may use the necessary amount of force to gain control of the inmate, to protect and ensure the safety of inmates, staff and others, to prevent serious property damage, and to ensure institution security and good order. The OC aerosol dispenser must be carried in an approved holder, leather/nylon belt loop holster, specifically designed to hold an OC aerosol dispenser. No other method of carrying the OC aerosol dispenser is authorized, i.e., cargo pocket. The full cone spray has an effective range of 10 to 12 feet but should not be used closer than 4 feet. December 7. 2018 Sensitive But Unclassified Page 2 of 11 EFTA00107995 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST In the event the OC aerosol dispenser is required the following steps should be used: 1. Fingers of the drawing hand should be extended and firmly gripping the aerosol dispenser. 2. Staff should assume an appropriate defensive stance and continue with verbal commands. 4. Spray the facial area, specifically the eyes, delivering one two-second burst. Once the OC aerosol spray has been dispensed, staff should step back to avoid being contaminated by the spray and maintain direct supervision of the inmate(s). Continue with verbal commands. 3. Place thumb on the actuator. 5. Allow the OC aerosol spray to work while providing verbal commands to the inmate (e.g., lay face down with arms spread) 6. Evaluate the response of the inmate(s). If the inmate(s) does not submit to restraints and/or comply with staff orders within 15 seconds, a second two-second burst is authorized. After a second assessment, or if the inmate(s) has not complied with staff commands, alternative methods to control the situation may be pursued. 7. Decontamination procedures include fresh air and the use of soap and water within 15 minutes, or as soon as possible, after OC aerosol spray has been applied. Normally, this is done before the medical assessment. 8. Once the OC aerosol spray is used and the inmate(s) is in restraints, Health Services staff will be notified immediately. A medical assessment will be performed to determine if the inmate(s) sustained any injuries. 9. When an immediate use of force is necessary (e.g., involving serious bodily harm, etc.), staff are obligated to obtain a camera and begin recording the event as soon as it is feasible. As soon as control of the situation has been obtained staff must record information on: circumstances that required the need for immediate use of force; identification of the inmate(s); injuries; and staff, and others involved. (See PS 5566.06, Use of Force and Application of Restraints). A reasonable correctional workers perception of the events would govern the use of the OC aerosol dispenser in situations which require an immediate response to an emergency situation. The Warden should be notified as soon as possible after any such use. Documentation is to be submitted in accordance with the Program Statement Use of Force and Application of Restraints. Oleoresin Capsicum delivery systems are authorized to be used for immediate response to situations in which an inmate cannot be approached without danger to self or others; and it is determined that a delay in bringing the situation under control would constitute a serious danger to the inmate or others. December 7. 2018 Sensitive But Unclassified Page 3 of 11 EFTA00107996 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST ## RETENTION AWARENESS: Ensure the OC aerosol dispenser is properly fastened to your duty belt and firmly secured inside the holster. When confronting an inmate position your body so the OC aerosol dispenser faces away from the inmate, maintain a safe distance, and continue with verbal commands. ## FIRST RESPONDER INSTRUCTIONS: Any Lieutenant may be required to assist the Operations and Activities Lieutenant at various times throughout the shift should a procedural problem or emergency situation arise. Because of this, all Lieutenants are to be familiar with the information contained in the Post Orders for those posts. The following list of action should be utilized as a guide when responding to emergency situations. ## CELL SEARCHES: The Operations Lieutenant will ensure that each unit officer does shakedown at a minimum five (5) inmate cells during their shift on Day Watch and Evening Watch. The Morning Watch Officer will conduct five (5) area/cell shakedowns. Shakedowns are to be noted in the shakedown portion of the TRUSCOPE program. ## UNIFORMS: Lieutenants are required and expected to set examples in the proper wearing of the prescribed uniform. They are also required to ensure that the correctional officers assigned to their shift are in the prescribed uniform. POST ORDERS REVIEW: Lieutenants are responsible for the continuous review of Post Orders. The Captain will assign the revision of Post Orders to the Lieutenants. It will be your responsibility to submit suggestions for changes to the Captain prior to the review deadline. All correctional officers are required to read and signify by their signature that they have read and understand the Post Orders for their post prior to each quarter change and each time they assume a new post. Other correctional staff assigned to work correctional posts will read and sign post orders prior to assuming the specific post. ## EMERGENCY PLANS: Procedures have been written and compiled in binders commonly referred to as Emergency Plans. These procedures cover escapes, riots, civil disturbances, etc. All lieutenants and staff will be familiar with these procedures. There are also Program Statements and Institutional Supplements dealing with other emergencies. They will be thoroughly read and understood. The officers assigned to the Main Control Center should also be well versed in these plans. December 7, 2018 Sensitive But Unclassified Page 4 of 11 EFTA00107997 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST ## FIRE_PREVENTION: Fire prevention is the responsibility of all staff members. Lieutenants should be constantly on the alert for fire hazards. The Safety Manager has compiled a Fire Plan for this institution and will provide each Lieutenant with a copy. Each Lieutenant will be familiar with this plan. Fire checks of the institution will be conducted on all shifts. December 7, 2018 Sensitive But Unclassified Page 5 of 11 EFTA00107998 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST ## DURESS CODES: A duress code system has been devised for use at the Front Lobby, Rear Gate, and Outside Patrols. This duress code will be a word or sentence that can be interjected into normal radio traffic that would alert the Control Center and Lieutenants Office that the staff member was under duress and an emergency situation was occurring. In order to ensure that all staff have a thorough knowledge of the duress codes and proper procedures, the Operations Lieutenant will question staff and conduct occasional tests of the system. The EPO Lieutenant will be responsible for generating and implementing the duress codes on a quarterly basis or immediately upon the compromise of the duress code. The EPO Lieutenant is responsible for developing the Contingency Plans as they pertain to this institution. All factors must be analyzed and thoroughly examined when developing the best plan of action. Emergency Plans must take into account any and all uncertainties, such as weather conditions, staff and inmate locations throughout the institution and surrounding buildings. ## AFTER HOURS NOTIFICATION: The following staff will be notified following any incident occurring, and/or medical emergency requiring transportation of the inmate to outside hospital services other than normal duty hour. - Captain - Associate Warden(P) - Institution Duty Officer ## PROBATIONARY CORRECTIONAL OFFICERS: In addition to teaching the I.F. classes to new staff, the Admin. Lieutenant will be required to document all training that new correctional officers are receiving. The Administrative Lieutenant will also be responsible to develop the Performance Logs, along with all appropriate forms, for the probationary officers. Entries in these logs will be made by the Administrative Lieutenant. ## CORRECTIONAL OFFICER’S EVALUATIONS: A file containing a Performance Log for each employee supervised by a Lieutenant will be maintained in the Admin Lieutenant’s Office, the log will be filled out quarterly and will reflect the officer's performance as it relates to the various performance bench marks outlined and described in the position standards issued to each officer. The log will also be used to record unusual events such as substandard performance, special acts or any other unusual activities by the officer of either positive or negative performance. ## LOBBY SECURE SAFE INVENTORY: Each shift the contents of the secured locker in the lobby area will be inventoried. If there are any discrepancies, they will be brought to the attention of the Captain and the Security Officer immediately. December 7. 2018 Sensitive But Unclassified Page 6 of 11 EFTA00107999 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST ## SUB-ARMORY INVENTORY: Each shift the contents of the sub-armory located in the Rear Gate will be inventoried. If there are any discrepancies, they will be brought to the attention of the Captain and the Security Officer immediately. ## CHEMICAL AGENTS: Only the Warden or his designee, has the authority to approve the use of chemical agents or the Pepper Ball Chemical Dispensing Launcher. However, the shift Lieutenant may authorize the use of chemical agents, Pepper ball Dispensers or OC in situations which require an immediate response to an emergency, where sufficient time does not exist to secure higher level approval. The Warden should be notified as soon as possible. A limited supply of immediate response chemical agents are maintained in the Control Center. ## CONTROL CENTER (EMERGENCY ACCESS) : In the event the Control Room Officer should become incapacitated, a emergency key ring for Control is located in the front lobby safe. All MCC New York Lieutenants and Outside Patrol Officer have the access code for this safe. In the event of that the Control Center Officer becomes incapacitated, the following procedures will be followed: - The Operations/Activities Lieutenant will respond to the Front Lobby area and retrieve the emergency keys that are maintained in the safe. These keys will allow access to the Control Center. - If the Operations/Activities Lieutenant are unable to reach the wall safe they will notify the OP Officer should something occur during hours the lobby is not manned that a condition exists involving the Control Center Officer. The Operations/Activities Lieutenant will advise the OP officer so that he/she can retrieve the emergency keys to enter the Control Center. The Outside Patrol Officer will retrieve the combination which is located in the outside booth and open the safe. ## CHEMICAL AGENTS: Only the Warden or his designee, has the authority to approve the use of chemical agents or the Pepper Ball Chemical Dispensing Launcher. However, the shift Lieutenant may authorize the use of chemical agents, Pepper ball Dispensers or OC in situations which require an immediate response to an emergency, where sufficient time does not exist to secure higher level approval. The Warden should be notified as soon as possible. A limited supply of immediate response chemical agents are maintained in the Control Center. December 7, 2018 Sensitive But Unclassified Page 7 of 11 EFTA00108000 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST ## USE OF FORCE 11 a Use of Force is determined to be necessary, and other means of gaining control of an inmate are deemed inappropriate or ineffective, then the Use of Force Team Technique shall be used to control the inmate and to apply to include ambulatory leg restraints. The Use of Force Team Technique ordinarily involves a Lieutenant, trained staff, clothed in protective gear, who enter the inmate's area in tandem, each with a coordinated responsibility for helping achieve immediate control of the inmate. Calculated rather than immediate use of force is desirable in all instances corrections workers encounter. Although this is not always possible, Lieutenants must use common sense and good correctional judgment in each incident to determine whether the situation allows for the implementation of calculated or immediate use of force procedures. ## PERPETUAL AUDITS: The Captain will assign Lieutenant’s to conduct perpetual audits of all Correctional Service areas of responsibility, to ensure that policy and procedures that relate to the security of the institution are adhered to. The Correctional Services Manual and established audit guidelines will be used as a guide to conduct these audits. DAILY ROSTERS: Daily Rosters will be maintained by the Administrative Lieutenant. The primary responsibility for the Correctional Services Roster will be the Administrative Lieutenant’s. The Administrative Lieutenant will prepare Change Sheets for each week to reflect sick & annual assignments, authorized leave, training and any other assignment changes. All special requests will be given to the Administrative Lieutenant for appropriate action and notification of staff. Ordinarily rosters will be prepared at least fourteen days in advance. All Lieutenants are responsible to make any changes in the roster occurring on their shift. ## MEDICAL TREATMENT OF INMATES: Inmates will be treated by the institution hospital as directed by current policy and procedure. When the institution hospital staff are not available at the institution, medical emergencies will be handled by the Operations Lieutenant, if the situation permits contact the duty physician for guidance, if the emergency appears to be life threatening dial 911 and request EMS. If an emergency medical trip is necessary, you are responsible to review SENTRY to determine relevant information concerning the inmate’s custody level and history so that you may assign staff to conduct the escorted trip. Additionally, you will prepare the escorted trip authorization. Notify the Captain and Duty Officer as soon as possible. December 7. 2018 Sensitive But Unclassified Page 8 of 11 EFTA00108001 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST ## COUNTS: All Lieutenants are responsible for ensuring that counts are properly taken and reported. Furthermore, one count will be taken by a Lieutenant and this will be noted in the Daily Log. LIEUTENANT'S LOG: The Operations Lieutenants Log will be prepared at the close of each shift. All three shifts Lieutenant’s Log will contain a chronological listing of important events occurring on the shift. Additionally, the Log will contain a recap of the institutions population and will also reflect changes to the institutional count as they occur. You will monitor all paperwork coming into the Lieutenants Office to ensure it is complete, accurate and is of an acceptable quality before it is filed or forwarded to the Captain for review. If necessary, you will return it to staff and assist staff in the proper completion. ## TRUSCOPE PROGRAM AND LOG BOOKS: TRUSCOPE and Log Books are maintained in all units, and it is the responsibility of the Unit Officers to maintain this log and enter all pertinent information concerning their areas of responsibility. It should be strongly emphasized that TRUSCOPE and any log books are official documents which could be entered as evidence in a court of law. When making tours of units, log onto TRUSCOPE and document your presence. Any other Logbook will be signed by the lieutenant touring the unit, and the TRUSCOPE will be checked to ensure that entries are clear, concise, legible, accurate and professional. ## INCIDENT REPORTS AND INMATE DISCIPLINE: Incident Reports will be investigated by the Operations Lieutenant and/or the Activities Lieutenant. The Program Statement dealing with Inmate Discipline will be strictly followed in dealing with the discipline of inmates to assure the orderly running of the institution. All incident reports will be thoroughly investigated and conclusions and recommendations should be made to assist the UDC/DHO in making decisions that promote the orderly running of the institution. ## FRONT LOBBY SUPERVISION: A Lieutenant will be positioned in the first floor sallyport adjacent to Control during the following hours: 7:45 A.M.-8:30 A.M. and 3:45-4:30 P.M.. This is done to ensure that all individuals leaving the institution are identified as being a staff member or they are authorized to leave. December 7. 2018 Sensitive But Unclassified Page 9 of 11 EFTA00108002 METROPOLITAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST ## METAL DETECTORS: A Lieutenant will check all walk through metal detectors at least once per day. This check will be documented in the Metal Detector Log. Any malfunctions will be reported to the Captain and to the Facilities Manager so that repairs may be accomplished as soon as possible HOSTAGES: Officers should under no circumstances take orders from, heed the instructions of, or otherwise act under the direction of any person who their judgment leads them to believe, might be a hostage or acting under duress. By way of explanation, an Official or Supervisory Officer, be the Warden or any other, may be considered to be in charge of the institution if he is the highest ranking Official on the premises and is a free agent acting as his judgment directs. Should this individual be acting under duress, having been taken as a hostage or because of threats of bodily harm, his orders should be disregarded. The matter should be referred to a higher, or next highest official available who is able to act under his own initiative. ## SANITATION: Each Operations Lieutenant is responsible for the sanitation of the institution. The Day Watch Lieutenant will ensure that formal inspections are conducted each day, Monday thru Friday, informal inspections on weekends, and holidays. The areas of concern are the 1st Floor Sallyport, Visiting Room, Front Lobby and all outside public areas. You will ensure only those inmates assigned to these specific work areas are allowed to work the areas. ## SHAKEDOWNS : Shakedowns are the responsibility of all shifts. It is the responsibility of the Operations Lieutenant to ensure that shakedowns are conducted in a timely and proper manner. The shakedown log in the units will be reviewed daily to ensure that entries are being made properly. ## PAT SEARCHES § 115.15 Limits to cross-gender viewing and searches. As of August 20, 2015, or August 21, 2017 for a facility whose rated capacity does not exceed 50 inmates, the facility shall not permit cross-gender pat-down searches of female inmates, absent exigent circumstances. Facilities shall not restrict female inmates' access to regularly available programming or other out-of-cell opportunities in order to comply with this provision. See the Program Statement Searches of Housing Units, Inmates, and Inmate Work Areas, or current version of this policy. December 7. 2018 Sensitive But Unclassified Page 10 of 11 EFTA00108003 METROPOLITIAN CORRECTIONAL CENTER NEW YORK, NEW YORK SPECIAL POST ORDERS OPERATIONS LIEUTENANT THIS IS NOT AN ARMED POST Post assignments may not be restricted on the basis of gender. Institutions will evaluate operational concerns consistent with collective bargaining obligations, the Master Agreement, and other laws, rules, and regulations. The agency will continue to comply with Title VII and other Equal Employment Opportunity Commission authorities in implementing this policy. (c) The facility shall document all cross-gender strip searches and cross-gender visual body cavity searches, and shall document all cross-gender pat-down searches of female inmates. Jermaine Darden, Captain 12/7/18 Date December 7. 2018 Sensitive But Unclassified Page 11 of 11